What are the responsibilities and job description for the Business Support, PDS Projects position at JLL?
What this job involves:
JLL is seeking a detail-oriented and technically proficient Project Coordinator to support our client account team in a role that serves as the essential connective tissue between project management, data systems, and seamless client delivery. This position plays a critical enabling role—keeping data current, reports accurate, documents organized, and information flowing effortlessly between client and JLL platforms. You'll be the behind-the-scenes force ensuring project teams always have accurate, up-to-date information at their fingertips and that our client receives consistent, professional reporting on schedule every single week. At JLL, we embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, and this role offers exposure to sophisticated project portfolios, enterprise reporting systems, and direct client impact from day one. The ideal candidate is highly organized, comfortable working with data and reporting tools, and thrives in a fast-paced, client-focused environment where precision and proactive communication make all the difference. This role may be performed remotely and from our Plano, Texas office, reflecting our commitment to flexible work arrangements that empower our people to deliver their best work.
What your day-to-day will look like:
JLL is seeking a detail-oriented and technically proficient Project Coordinator to support our client account team in a role that serves as the essential connective tissue between project management, data systems, and seamless client delivery. This position plays a critical enabling role—keeping data current, reports accurate, documents organized, and information flowing effortlessly between client and JLL platforms. You'll be the behind-the-scenes force ensuring project teams always have accurate, up-to-date information at their fingertips and that our client receives consistent, professional reporting on schedule every single week. At JLL, we embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, and this role offers exposure to sophisticated project portfolios, enterprise reporting systems, and direct client impact from day one. The ideal candidate is highly organized, comfortable working with data and reporting tools, and thrives in a fast-paced, client-focused environment where precision and proactive communication make all the difference. This role may be performed remotely and from our Plano, Texas office, reflecting our commitment to flexible work arrangements that empower our people to deliver their best work.
What your day-to-day will look like:
- Collect, consolidate, and validate weekly project data submissions from Senior Project Managers across the account, performing quality checks to identify gaps, inconsistencies, or anomalies before reports reach the client
- Produce polished, client-ready weekly status reports in accordance with reporting standards, uploading completed documentation to client-designated platforms and JLL systems on time, every week without fail
- Maintain and update account-level dashboards and rollup reports reflecting portfolio-wide budget, schedule, and safety performance using Excel-based tracking workbooks, pivot tables, and custom reporting templates
- Manage the master document control system for the account, ensuring all project documents are current, properly named, and filed correctly across JLL software (Adaptive Work, Ingenious, SharePoint) and client platforms including Procore
- Coordinate the weekly report production cycle from start to finish: issue data collection templates, track submissions, consolidate inputs, resolve incomplete data with PMs, and finalize reports by established deadlines
- Support preparation of monthly account reviews, quarterly summaries, and executive briefings by developing trend analyses and summary metrics that tell the story behind the numbers
- Handle meeting logistics, project setup activities, document audits, and ad hoc research requests while maintaining team directories, contact lists, and project rosters with meticulous accuracy
- Minimum 2–3 years of experience in project coordination, administrative support, or data analyst roles—preferably in construction, real estate, or facilities management environments
- Advanced proficiency in Microsoft Excel including pivot tables, complex formulas, data validation, conditional formatting, and charting capabilities that transform raw data into actionable insights
- Strong skills across the Microsoft Office 365 suite including Word, PowerPoint, Outlook, Teams, and SharePoint with the ability to leverage these tools for seamless collaboration
- Demonstrated ability to manage multiple concurrent deadlines with a high degree of accuracy while maintaining composure in fast-paced, client-facing situations
- Excellent written communication skills and meticulous attention to detail—you catch errors before they reach the client and take genuine pride in the accuracy of your work
- Ability to work independently in a remote or distributed team environment, proactively communicating and flagging issues early without waiting to be asked
- Valid driver Lic.
- Experience with construction project management platforms such as Procore, Adaptive Work, Ingenious, or comparable software systems used in enterprise project delivery
- Familiarity with document control systems, naming conventions, version management best practices, and compliance documentation requirements in professional services environments
- Experience supporting client-facing reporting in owner's representative, program management, or professional services contexts where presentation quality directly impacts client relationships
- Basic understanding of construction project phases, terminology, and documentation types including submittals, RFIs, change orders, and contract administration workflows
- Experience in automotive, industrial, or manufacturing sector projects where precision and safety compliance are paramount
- Power BI, Tableau, or comparable data visualization tool experience that enables you to present complex information in intuitive, executive-ready formats