What are the responsibilities and job description for the Assistant Facilities Manager position at JLL?
What this job involves: The Assistant Facilities Manager supports the Facilities Manager in delivering comprehensive property operations and maintenance services for assigned client portfolios. This role focuses on ensuring operational excellence while maintaining high customer satisfaction through financial management, facility maintenance, vendor coordination, and client relationship development. You'll be instrumental in supporting corporate real estate goals while fostering a safe, efficient, and welcoming workplace environment.
Your day-to-day tasks will include:
Requirements:
Salary: $65,000 - $70,000 / year
The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data
Your day-to-day tasks will include:
- Support the Facilities Manager in executing portfolio management needs including financial, technical, maintenance, and procurement activities
- Monitor and enhance customer satisfaction through service delivery excellence and hospitality program support
- Manage relationships with key client representatives and on-site stakeholders to discuss service delivery and facility planning
- Operate and maintain the Computerized Maintenance Management System (CMMS) for work order management and tracking
- Conduct daily, weekly, and monthly facility inspections to ensure compliance and operational standards
- Prepare, submit, and manage facility budgets while tracking variances and ensuring accurate forecasting
- Coordinate with service providers and vendors, ensuring contract compliance and deliverable accountability
- Respond to critical after-hours issues and participate as a key team member in emergency situations
- Support implementation of short and long-term facility projects and provide input for business cases
Requirements:
- Minimum two years of industry experience in corporate environment or third-party service provider
- Managerial experience including budget management, contract management, and team development
- Superior people management and client relationship management skills
- Experience managing multiple vendors and small capital projects
- Excellent time management skills with ability to prioritize multiple concurrent projects
- Strong work ethic and interpersonal skills with ability to work across all organizational levels
- Strong written and oral communication skills
- Strong analytical and critical thinking skills with data-driven decision-making ability
- Proficiency with Microsoft Office Suite (Word, Project, PowerPoint, Excel)
- Bachelor's degree
- Experience working on client accounts
- History of "delighting" facility occupants through exceptional service delivery
Salary: $65,000 - $70,000 / year
The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data
Salary : $65,000 - $70,000