What are the responsibilities and job description for the Inside Sales position at JLC-Tech LLC?
JLC-Tech is a family-run lighting company that is expanding, and we’d like you to join us on our extraordinary journey! JLC-Tech develops innovative LED lighting products and supplies our products to the high-end commercial architectural industry.
We are seeking a highly organized, responsive & technically-oriented Inside Sales/Quotations Representative with excellent communication skills and a strong desire to learn and grow. A proactive, positive attitude and the willingness to collaborate with customers, your team and cross-functionally across the organization will be the keys to your success.
Key Responsibilities:
- Customer Interaction: Communicate via email & phone with customers to gather necessary information and clarify specifications.
- Technical Support: Become an expert on JLC-Tech products. Provide general technical support to manufacturers’ representatives, specifiers, distributors, electricians, and other customers,
- Technical Aptitude: Compare a bill of materials to design and layout needs, including review of ceiling types & construction.
- Quote Preparation: Review requests for quote, requests for information & drawings to prepare accurate and timely quotation.
- Layouts: Review basic ceiling and lighting layouts and develop color-coded models.
- Collaboration: Work closely with sales, procurement, and production teams to ensure the feasibility and accuracy of quotes. Be a team player.
- Documentation: Accurately follow existing standard operating procedures and methodologies.
Qualifications:
- Excellent communication and interpersonal skills.
- Strong analytical skills and attention to detail.
- Problem-solving mindset with a focus on customer satisfaction.
- Ability to work collaboratively within a team.
- Ability to work in a fast-paced environment and manage multiple priorities.
- Proficiency in Microsoft Office Suite, specifically Excel & Outlook.
Desired Attributes:
- Associate’s degree in business, finance, or a related field.
- Previous experience in sales support, quotations or customer service roles.
- Experience reading reflected ceiling plans, lighting schedules and familiarity with ceiling construction materials is a plus.
- Lighting experience is a plus.
- Knowledge of Quick Books Manufacturing & Salesforce is a plus.
Competitive salary and benefits based on experience.
Candidates only. Please no outside recruiters.