Secure Transport Messenger

Job Title: Messenger
Location: Warren, MI
Job Type: Full Time, Non-Exempt

Job Summary

Maximize and deliver with the utmost care, attentiveness, and professionalism, always keeping our clientele's needs at the forefront. We forge value-added relationships through innovative service offerings, adaptability, integrity, and unparalleled customer service while establishing the best-in-class Secured Logistics approach.

The Messenger is responsible for interfacing with customers, organizing cargo and paperwork, handling delivery and payment issues through dispatch, notifying customers prior to arrival, and maintaining constant communication with dispatch during daily delivery activities.

This position requires the highest level of integrity, honesty, discretion, and ethical conduct. As a representative of the company, the Messenger must consistently demonstrate strong moral character, professionalism, accountability, and a commitment to providing exceptional customer service with every customer interaction.

Reports To: Facility Manager, President as necessary.

Schedule: Monday – Friday, some Saturdays as necessary.

Responsibilities & Duties

• Interface professionally and courteously with customers to provide exceptional customer service.
• Organize cargo and paperwork accurately and efficiently.
• Handle any delivery issues in coordination with dispatch.
• Handle any customer payment issues in coordination with dispatch.
• Notify customers prior to arrival.
• Maintain constant communication with dispatch during daily delivery activities.
• Demonstrate integrity, honesty, and professionalism in all interactions with customers, coworkers, and business partners.
• Uphold company policies, security procedures, and confidentiality requirements at all times.
• Maintain accurate records and documentation while ensuring accountability for all deliveries and transactions.
• Represent the company positively through ethical decision-making, reliability, and a customer-first attitude.

Qualifications & Skills

• 1 years of METRC experience.
• 1-2 years of Cash-In-Transit experience.
• Superior customer service skills.
• Excellent organizational skills.
• Excellent communication skills.
• Unwavering integrity, honesty, and strong ethical standards.
• Demonstrated commitment to professionalism, accountability, and confidentiality.
• Ability to build trust and maintain positive relationships with customers through exceptional service.
• Strong problem-solving skills and sound judgment.

Additional Requirements

• Must be 21 .
• Must not be employed by any other cannabis company.
• Must not have been convicted of a felony in the last 5 years.
• Must not have been convicted of a misdemeanor involving a controlled substance in the last 5 years.

Benefits

Health, Dental, Vision, Life, Ancillary Insurance, 401(k), Paid Time Off.

For more details about this position, call our office at (517)574-5930, apply to the ad on Indeed, and be sure to upload your most up to date resume. We look forward to speaking with you!

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: On the road

Salary : $17 - $18