Regional Director of Operations - Commercial Building Systems

The Opportunity

Our client is the fastest-growing commercial entrance, door, loading dock, and access control company in the industry. Backed by premier Private Equity capital, the organization is in full "buy and build" mode—doubling in size year-over-year, having surpassed 100 team members, and actively executing 5 strategic acquisitions per year.

As the company rapidly expands its footprint across New England, they are seeking a high-impact Regional Director of Operations to serve as the tactical right-hand leader to the Chief Operating Officer (a 25 year industry turnaround executive) while working closely alongside the Chief Executive Officer (former President of ASSA ABLOY Entrance Systems).

This is not a theoretical desk job or a slide-deck role. This is a boots-on-the-ground, roll-up-your-sleeves operational leadership position for a field-tested leader who loves being on jobsites, integrating newly acquired businesses, standardizing service delivery, and driving profitable P&L growth across regional branches.

Why Top Operational Leaders Join This Platform

• Unmatched M&A Growth Momentum: You will be on the front lines of an active acquisition engine, helping transition legacy "mom-and-pop" regional businesses into a modern, national platform.
• Executive Access & Mentorship: Report directly to a top-tier COO and collaborate with a CEO who previously managed multi-hundred-million-dollar global door and docking divisions. You will gain early exposure to high-level private equity strategy and integration playbooks.
• The "One-Stop-Shop" Advantage: Operations reps and technicians aren't restricted by single-brand constraints. You will oversee service and installation across an unrivaled multi-brand catalog (commercial overhead doors, high-speed doors, dock levelers, access control, and building mechanicals).
• Career-Defining Inflection Point: As the platform expands across North America, your operational scope, team size, and executive influence will grow right alongside it.

Who You Are

• The Industry Veteran: You know your doors, docks, and entrance systems inside and out—from sectional, rolling steel, and high-speed doors to mechanical dock levelers and access control integrations. You deeply understand how commercial service and installation branches generate margin.
• The Field-First Leader: You’d rather solve a dispatch bottleneck in a regional shop or walk a jobsite with a lead technician than sit in meetings all day.
• The Integration Architect: You know how to take newly acquired, paper-based operations and modernize them onto centralized enterprise platforms (NetSuite, ServiceTitan) without burning out technicians or losing local customer trust.
• The Financial & Process Fixer: You can spot leaks in the order-to-cash cycle—whether caused by bad routing, delayed billing, or inventory loss—and implement permanent fixes that protect branch P&Ls.

What You Will Do

• Regional Branch Standardization: Travel across regional New England branches (Connecticut, Massachusetts, and neighboring markets) to professionalize day-to-day operations, service flow, inventory management, and technician dispatching.
• Acquisition Integration: Lead the operational onboarding of newly acquired businesses. Blend local cultures, align field teams to corporate standards, and transition branches onto modern ERP/FSM tools (NetSuite / ServiceTitan).
• Order-to-Cash Optimization: Audit branch workflows to eliminate billing backlogs, streamline technician routing, reduce unbilled labor, and improve overall gross profit margins.
• Field Coaching & P&L Mentorship: Mentor Branch Managers and Service Managers on how to read their P&Ls, track daily field KPIs, enforce accountability, and build high-performing technical teams.
• Safety Culture Champion: Drive an uncompromised "Safety First" culture across all regional field operations, ensuring OSHA standards and company safety protocols are rigorously lived on every jobsite.

What You Bring

• 7 Years of Operational Leadership: Direct management experience in commercial doors, loading docks, access control, or commercial building mechanical systems.
• Industry background with firms like Miner, DuraServ, DH Pace, Vortex, ASSA ABLOY, or similar commercial field service organizations is highly preferred.
• Technical Entry Knowledge: Deep working understanding of commercial entry solutions, high-speed doors, dock equipment, and industrial automation.
• M&A & System Exposure: Hands-on experience working with modern FSM/ERP tools (ServiceTitan, NetSuite, or equivalent) and strong analytical/Excel skills.
• Road Warrior Mentality: Willingness to travel 75% of the time across the regional territory.
• Logistics & Residence: Must currently reside in Connecticut or Massachusetts with a valid driver's license and clean driving record.

Compensation & Benefits

• Base Salary: Competitive base salary based on experience
• Performance Bonus: Annual executive performance bonus tied to regional P&L and integration milestones

Full Benefits Package:

• 401(k) with company match
• Comprehensive Health, Dental, Vision, and Life Insurance
• Paid Time Off (PTO) and paid holidays
• Company vehicle / travel expense reimbursement
• Professional development and executive mentorship support

Work Location: Field Sales & Operations / Remote (Regional Travel across New England)