What are the responsibilities and job description for the Automotive Service Advisor / Writer position at JJS Auto Service Center LLC?
Benefits:
- 401(k)
- Bonus based on performance
- Health insurance
- Training & development
Automotive Service Advisor / Writer - Join our rapidly growing Team today!
Waldorf, MD
Compensation: $75,000 – $150,000 /year (Salary Bonus)
We’re looking for a skilled and customer-focused Service Advisor to join our automotive team in Waldorf, MD. In this role, you'll help customers understand their vehicle needs, coordinate with technicians, and ensure a smooth and professional service experience.
What You’ll Do:
- Greet and assist customers with repair and maintenance concerns
- Schedule and manage service appointments
- Communicate clearly with customers about diagnostics and repair needs
- Work with technicians to coordinate service recommendations
- Maintain accurate repair orders and service records
- Identify upsell opportunities and promote maintenance plans
- Support team performance and contribute to a positive shop culture
What We’re Looking For:
- 5 years of experience as a Service Advisor
- Strong communication and customer service skills
- Solid knowledge of automotive systems and repair processes
- Team leadership experience is a plus
- Familiarity with service software (like Tekmetric or Mitchell)
- ASE certification preferred but not required
Perks & Benefits:
- Competitive Compensation Plan: $75K–$150K (Salary Bonus)
- Health, dental, and vision insurance
- Retirement savings plan
- Paid training and career development opportunities
Salary : $75,000 - $150,000