Insurance Customer Service Rep

JJK & Associates has proudly served Allstate customers since 2014, built on a people-first approach and a commitment to doing what is right for every policyholder. Our team is small, skilled, and highly collaborative, with each person making meaningful contributions. We focus on proper coverage, client education, and long-term protection rather than just price. The work environment is laid-back, supportive, and tailored for individuals who thrive on trust, independence, and the freedom to do their best work. Team members enjoy a friendly office, private workspaces, and leadership that values professionalism without micromanagement.

We are looking for an Insurance Customer Service Representative who enjoys helping people, communicating clearly, and supporting a team that prioritizes quality service. You will assist current customers, answer questions, process changes, and support occasional cross-selling opportunities.

• 
  Base salary of $30,000 per year
• Work-from-home flexibility,
• Health, dental, and vision insurance
• Paid time off and paid holidays
• 401(k) plan
• Friendly team culture that avoids micromanaging

If you want a role where your work is appreciated and your success matters, apply today!

Salary Range: $30,000.00 - $50,000.00 per year

Annual Base Salary Commission Bonus Opportunities

• Strong people skills and comfort engaging in small talk
• Ability to multitask and manage time effectively
• Proficient computer skills and comfort with software tools
• Reliable transportation
• Positive attitude and willingness to learn

• Answer incoming phone calls and provide clear, professional customer support
• Assist clients with policy questions, changes, and general service needs
• Cross-sell additional policies when appropriate
• Manage multiple tasks efficiently in a fast-paced environment
• Support the team with follow ups, documentation, and service accuracy