What are the responsibilities and job description for the In-Shop Crew Member position at Jimmy John's?
In-shop Crew Members are responsible for greeting customers when they enter and exit the restaurant, providing world-class customer service and executing fast and accurate sandwiches while maintaining sanitation standards.
Duties and Responsibilities:
• Takes phone orders and completes delivery tickets in a courteous and timely manner.
• Delivers sandwich orders to customers in a safe, courteous and timely manner in established delivery area only.
• Accepts payment from customers for orders.
• Works with management at the end of the shift to reconcile cash from delivery sales. Makes fast, accurate and consistent sandwiches.
• Complies with all portion sizes, recipes, and all systems and procedures.
• Maintains cleanliness and sanitation of the restaurant including all tables, floors, windows, beverage station, restroom, etc.
• Greets customers and takes orders – operates cash register – collects payment from customer and makes change.
• Fills out systems and procedures with 100% accuracy and integrity.
• Maintains professional appearance at all times in compliance with the Jimmy John’s Dress Code.
• Displays a positive and enthusiastic approach to all assignments. Performs other related duties as required.
Knowledge, Skills, and Abilities:
• If in a customer contact position, must be able to communicate clearly.
• Position requires bending, reaching, stooping, climbing, repetitive motions, cognitive skills, lifting up to 50 pounds, standing and moving about the unit for the entire shift.