What are the responsibilities and job description for the Brand Ambassador position at Jimmy John's?
Help shape the next generation of rock stars!
Our Brand Ambassadors are more than team members—they’re leaders, role models, and in-store trainers responsible for welcoming new hires and showing them what Jimmy John’s is all about: speed, accuracy, cleanliness, and world-class customer service.
You’ll train new employees on sandwich-making, store procedures, customer interaction, and more—all while leading by example. Whether you’re teaching how to make the perfect sub or demonstrating top-tier hustle on the line, you’ll set the standard for what great looks like in our stores.
Benefits:
- Paid training responsibilities
- Opportunities for leadership and advancement
What You’ll Do:
- Provide hands-on training to new team members during onboarding
- Train and support employees on LTOs and any new menu or procedure rollouts
- Coach on sandwich-making, cleanliness standards, and customer service
- Lead by example with a positive attitude, strong work ethic, and attention to detail
- Support store operations and step in wherever needed
- Set the tone and standard for store culture and team energy
- Serve as a mentor to team members interested in leadership roles
- Lead and track progress of employees in Fast Track
Requirements:
- Must be at least 18 years old
- In-depth knowledge of Jimmy John’s procedures and sandwich standards
- Excellent communication and coaching skills
- Consistent top performance in speed, accuracy, and cleanliness
- Ability to motivate and inspire new team members
- Willingness to give and receive feedback
Are you ready to lead, coach, and grow your way into management? Apply today to become a Brand Ambassador at Jimmy John’s!