What are the responsibilities and job description for the Salesperson position at Jimmy Choo?
Company Description Jimmy Choo is a British luxury fashion house founded in London in 1996, renowned for its glamorous, timeless, and playful designs. The brand has expanded from its iconic shoes into a full accessories range, including handbags, small leather goods, scarves, sunglasses, eyewear, belts, fragrance, and men’s shoes, all reflecting fine Italian craftsmanship and exceptional quality. As part of Capri Holdings Limited, Jimmy Choo operates more than 150 stores globally and is featured in leading department and specialty stores worldwide. The company is strongly committed to diversity, equality, and inclusion, fostering an environment where people of all backgrounds are welcomed, valued, and celebrated. Jimmy Choo offers global career opportunities and encourages interested applicants to connect with regional recruitment teams.
Role Description This is a part-time, on-site Salesperson role based in Rosemont, IL. The Salesperson is responsible for delivering an elevated customer experience, including greeting clients, understanding their needs, and providing expert product guidance across footwear, handbags, and accessories. Daily tasks include maintaining visual merchandising standards, keeping the sales floor and stockroom organized, and ensuring products are presented in line with brand guidelines. The role also involves processing sales transactions, handling exchanges and returns, and meeting individual and store sales targets. The Salesperson collaborates with team members, supports store events, and upholds Jimmy Choo’s standards of service, professionalism, and inclusivity.
Qualifications
- Strong customer service and clienteling skills, with the ability to build lasting relationships and provide personalized, luxury-level service.
- Proficiency in retail sales, including meeting targets, upselling, and cross-selling in a fashion or luxury environment.
- Experience with point-of-sale (POS) systems, cash handling, and basic computer skills for daily store operations.
- Ability to maintain visual merchandising standards, including product presentation, store cleanliness, and brand-aligned displays.
- Excellent communication and interpersonal skills, with a professional, flexible, and collaborative approach to working in a team.
- Strong organizational skills and attention to detail, with the ability to manage multiple client needs in a fast-paced setting.
- Previous experience in luxury fashion, footwear, or accessories retail is preferred.
- Ability to stand for extended periods and lift and move merchandise as required.
- Availability to work a part-time schedule, including evenings, weekends, and holidays as needed.