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Claims Administrator

Jimcor Agency Inc.
Montvale, NJ Full Time
POSTED ON 5/26/2026 CLOSED ON 6/17/2026

What are the responsibilities and job description for the Claims Administrator position at Jimcor Agency Inc.?

Assign and oversee independent adjusters handling losses for Lloyd’s Syndicates

Essential Duties:

  • Enter First Reports/New Losses into the system
  • Review new losses for coverage prior to assigning to adjuster or Company
  • Send acknowledgements to brokers
  • Maintain accurate reserves for claim files
  • Analyze adjuster reports for coverage, accuracy and compliance with London requirements
  • Be able to make decisions regarding coverage of claims
  • Present applicable reports to London broker for authorization where necessary
  • Communicate required authorizations to adjusters and monitor communications between London and adjusters/attorneys
  • Answer London Company inquiries
  • Communicate with underwriting regarding policy issues/inconsistencies relating to losses
  • Issue payments to insureds / claimants
  • Prepare checks for mailing
  • Review adjuster and vendor invoices / set up for assistant to pay
  • Enter notes and payments into system to update claim status
  • Review daily follow ups
  • Follow up with adjusters for overdue reports
  • Handling incoming emails daily
  • Customer service for incoming calls from brokers, insureds, etc
  • Weekly meeting with claim manager or as needed

Qualifications: 

  • Strong knowledge and understanding of Commercial and Homeowners property coverage and a clear understanding of insurance terminology.
  • Good communication skills to discuss claims with adjusters and attorneys.
  • Solid customer service and organizational skills to handle a heavy workload.
  • Ability to work both independently and as a team player

We offer a total compensation package which includes salary (60k-75k) plus a full comprehensive benefits package. Package includes Paid Time Off Days, Paid Holidays, Hybrid Work Schedule, Retirement Plan with Employer Match, 100% Single Employer Paid Medical, Dental, Vision, Life Insurance, Education Assistance,  Various Voluntary Benefits, Wellness Program Including Mental Health Support and an Employee Assistance Program (EAP) and More. 

Visit Us On LinkedIn: https://www.linkedin.com/company/jimcor-agencies/

View All Openings: https://www.jimcor.com/join-our-team

Website: www.jimcor.com

Salary : $60,000 - $75,000

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