Demo

BDC Agent

Jim Riehl's Friendly Automotive Group
Lapeer, MI Full Time
POSTED ON 10/30/2025 CLOSED ON 12/30/2025

What are the responsibilities and job description for the BDC Agent position at Jim Riehl's Friendly Automotive Group?

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Vision insurance

Join the Friendly Team in Lapeer!
Position: BDC Representative – Jim Riehl’s Friendly Chrysler Dodge Jeep Ram of Lapeer
Location: Lapeer, MI
Hours: Monday & Thursday 8:30 AM – 8:00 PM | Tuesday–Friday 8:30 AM – 6:00 PM | Possible Saturdays

Drive Your Career Forward – Right Here in Lapeer!
Jim Riehl’s Friendly CDJR of Lapeer is growing, and we’re looking for a motivated, outgoing BDC Representative to join our award-winning team! If you love connecting with people, enjoy a fast-paced environment, and want to be part of a dealership that truly lives up to the name Friendly — this is the place for you.
You’ll be the first point of contact for many of our customers — helping them schedule appointments, explore their options, and discover why so many Lapeer drivers choose to shop local with us.

What You’ll Do
  • Respond to online inquiries through phone, text, and email to schedule appointments
  • Follow up with recent showroom visitors and lease customers
  • Assist with acquisition leads and inbound phone inquiries
  • Support customer satisfaction goals (CSI) by delivering a top-tier experience
  • Collaborate with sales and service teams to keep communication seamless

Who You Are
  • Friendly, confident, and ready to learn — no BDC experience required
  • Excellent communicator with a positive attitude
  • Organized, reliable, and thrives in a team setting
  • Excited by growth opportunities and a career path toward automotive sales

Why You’ll Love It Here
  • Hourly pay commissions monthly bonuses
  • Room to grow within a respected, family-owned dealer group
  • Work with a supportive leadership team that invests in your success
  • Local roots, big opportunities — be part of a community dealership with a great reputation

Apply Today!
If you’re ready to launch your automotive career and join a team that values growth, teamwork, and fun, apply now to become part of Jim Riehl’s Friendly CDJR of Lapeer!
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Salary.com Estimation for BDC Agent in Lapeer, MI
$46,318 to $61,839
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