What are the responsibilities and job description for the BDC Agent position at Jim Riehl's Friendly Automotive Group?
Benefits:
Join the Friendly Team in Lapeer!
Position: BDC Representative – Jim Riehl’s Friendly Chrysler Dodge Jeep Ram of Lapeer
Location: Lapeer, MI
Hours: Monday & Thursday 8:30 AM – 8:00 PM | Tuesday–Friday 8:30 AM – 6:00 PM | Possible Saturdays
Drive Your Career Forward – Right Here in Lapeer!
Jim Riehl’s Friendly CDJR of Lapeer is growing, and we’re looking for a motivated, outgoing BDC Representative to join our award-winning team! If you love connecting with people, enjoy a fast-paced environment, and want to be part of a dealership that truly lives up to the name Friendly — this is the place for you.
You’ll be the first point of contact for many of our customers — helping them schedule appointments, explore their options, and discover why so many Lapeer drivers choose to shop local with us.
What You’ll Do
Who You Are
Why You’ll Love It Here
Apply Today!
If you’re ready to launch your automotive career and join a team that values growth, teamwork, and fun, apply now to become part of Jim Riehl’s Friendly CDJR of Lapeer!
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
Join the Friendly Team in Lapeer!
Position: BDC Representative – Jim Riehl’s Friendly Chrysler Dodge Jeep Ram of Lapeer
Location: Lapeer, MI
Hours: Monday & Thursday 8:30 AM – 8:00 PM | Tuesday–Friday 8:30 AM – 6:00 PM | Possible Saturdays
Drive Your Career Forward – Right Here in Lapeer!
Jim Riehl’s Friendly CDJR of Lapeer is growing, and we’re looking for a motivated, outgoing BDC Representative to join our award-winning team! If you love connecting with people, enjoy a fast-paced environment, and want to be part of a dealership that truly lives up to the name Friendly — this is the place for you.
You’ll be the first point of contact for many of our customers — helping them schedule appointments, explore their options, and discover why so many Lapeer drivers choose to shop local with us.
What You’ll Do
- Respond to online inquiries through phone, text, and email to schedule appointments
- Follow up with recent showroom visitors and lease customers
- Assist with acquisition leads and inbound phone inquiries
- Support customer satisfaction goals (CSI) by delivering a top-tier experience
- Collaborate with sales and service teams to keep communication seamless
Who You Are
- Friendly, confident, and ready to learn — no BDC experience required
- Excellent communicator with a positive attitude
- Organized, reliable, and thrives in a team setting
- Excited by growth opportunities and a career path toward automotive sales
Why You’ll Love It Here
- Hourly pay commissions monthly bonuses
- Room to grow within a respected, family-owned dealer group
- Work with a supportive leadership team that invests in your success
- Local roots, big opportunities — be part of a community dealership with a great reputation
Apply Today!
If you’re ready to launch your automotive career and join a team that values growth, teamwork, and fun, apply now to become part of Jim Riehl’s Friendly CDJR of Lapeer!