What are the responsibilities and job description for the Agency Assistant position at Jim Lindahl - State Farm Agency?
State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as an Agency Assistant / Marketing Associate - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
Responsibilities include, but not limited to:
- Greet clients, answer phone calls, respond to emails, and handle payments and client inquiries.
- Manage schedules, book appointments, and maintain office supplies.
- Manage agency Social Media accounts including creative content and continual updates.
- Handle billing inquiries, process payments, follow up on overdue accounts.
- Act as a liaison between clients and agents, ensuring clear and effective communication.
- Assist in organizing marketing events, preparing promotional materials, and managing social media accounts.
- Provide preliminary assistance to clients in the claims process, ensuring proper documentation and communication with claims adjusters.
Benefits:
- Competitive Base hourly pay
- Monthly Bonuses based on performance
- Opportunity for advancement
- Training & development
- Remote option available based on experience.
Requirements:
- Previous office administrative or customer service experience required.
- Proficiency in Microsoft Office Suite, CRM and office-based software.
- High level social media experience including content software, creation and posting.
- Excellent verbal and written communication skills.
- Strong organizational skills with the ability to multitask and prioritize tasks effectively.
- Friendly and professional demeanor with a strong focus on customer satisfaction.
- High level of accuracy in data entry and document preparation.
- Ability to work independently, handle client issues, and find effective resolutions.
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.