Store Manager – Jim Corbet’s Ace Hardware (Larkspur)

Store Manager – Jim Corbet’s Ace Hardware (Larkspur)

Reports To: Owner Manager
Schedule: Varies, including Saturday operations
FLSA Status: Exempt (Salaried Position)

POSITION SUMMARY

The Store Manager at Jim Corbet’s Ace Hardware is responsible for the overall performance of the Larkspur store, including sales growth, profitability, customer experience, team leadership, and operational excellence.

The primary responsibility of this role is to deliver legendary Ace Helpful service—every customer, every visit— while upholding the values, reputation, and community-focused legacy of Jim Corbet’s Ace Hardware. The Store Manager leads by example, develops a strong and knowledgeable team, and ensures the store is well-staffed, well-merchandised, safe, and welcoming.

ESSENTIAL DUTIES AND RESPONSIBILITIESSALES & STORE OPERATIONS

• Lead daily store operations to achieve sales, margin, and expense goals.
• Delegate daily workload among associates to ensure excellent customer service, merchandising standards, and efficient operations.
• Hire, train, develop, and retain store associates; provide ongoing coaching, feedback, recognition, and performance evaluations.
• Coordinate and supervise staff to ensure company procedures, Ace standards, and operational best practices are consistently followed.
• Review store performance metrics and evaluations; identify opportunities and address issues promptly.
• Develop and execute in-store merchandising, promotions, events, and seasonal programs aligned with Ace initiatives and local store needs.
• Ensure merchandising updates, plan-o-grams, and resets are completed accurately and on time.
• Partner with vendors and Ace representatives on merchandising strategies, product placement, and inventory optimization.
• Forecast staffing needs, create work schedules, and adjust coverage to meet customer demand.
• Monitor payroll and labor costs to stay within budget; take corrective action as needed.
• Collaborate with ownership on staffing changes, growth plans, and operational improvements.

CUSTOMER SERVICE

• Champion customer service as the top priority; lead by example on the sales floor daily.
• Foster a Customer-First, Helpful Hardware culture through coaching, observation, and hands-on leadership.
• Ensure all customers are acknowledged, assisted promptly, and leave with solutions that meet their needs.
• Resolve customer concerns quickly, professionally, and fairly.
• Review customer feedback, surveys, and service metrics; coach the team to sustain and improve service performance.
• Use daily huddles and store meetings to keep the team informed, engaged, and motivated.

INVENTORY MANAGEMENT

• Maintain accurate inventory through proper receiving, transfers, cycle counts, and on-hand integrity.
• Ensure product mix, flow, and stock levels align with store needs, seasonal demand, and Ace best practices.
• Use inventory and shrink reports to identify issues, reduce loss, and improve accuracy.
• Maintain a safe, organized backroom environment.

COACHING & TRAINING

• Pursue ongoing professional development through Ace learning programs, leadership training, and industry opportunities.
• Ensure all associates complete required training, including onboarding, safety training, on-the-job learning, and vendor training.
• Develop future leaders within the store through mentoring and growth opportunities.

SAFETY, COMPLIANCE & STORE ENVIRONMENT

• Enforce all safety policies and procedures and model safe behaviors at all times.
• Maintain a clean, organized, and welcoming store environment.
• Conduct regular safety and fire inspections and address hazards promptly.
• Ensure compliance with company policies, labor laws, and local regulations.

POSITION REQUIREMENTS

• High School Diploma or GED required; Bachelor’s degree preferred.
• Minimum 3 years of retail leadership experience, preferably in hardware, home improvement, or specialty retail.
• Experience managing teams, schedules, payroll, and inventory.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

• Strong leadership and people-management skills.
• Excellent written and verbal communication skills.
• Ability to motivate, coach, and lead a team fairly and consistently.
• Strong organizational, time-management, and problem-solving skills.
• Ability to analyze sales, labor, and inventory data and take action.
• Proficiency with POS systems, inventory software, and basic computer applications.
• Ability to build strong relationships with customers, vendors, and Ace partners.
• Bilingual (Spanish) skills strongly preferred.
• Valid California driver’s license with acceptable driving record.

PHYSICAL REQUIREMENTS

• Ability to stand, walk, reach, bend, and move throughout the store for extended periods.
• Ability to lift and handle merchandise and fixtures up to 40 pounds.
• Ability to perform all essential functions with or without reasonable accommodation.

Join us as our Store Manager at Jim Corbet's Ace Hardware, where your leadership fuels our success! We value proactive individuals who thrive in a lively environment dedicated to excellence. This paid position offers a rewarding opportunity to grow your management career while making a positive difference in our community.

Pay: $56,155.89 - $67,628.59 per year

Work Location: In person

Salary : $56,156 - $67,629