What are the responsibilities and job description for the BDC Agent position at Jim Coleman Toyota?
Jim Coleman Toyota is hiring a BDC Agent!
Jim Coleman Automotive is a 3rd generation family-owned dealership founded in 1968 by Mr. William Coleman. The Coleman family has been selling and servicing cars in the DMV since the 1950s. Mr. Coleman had a vision of establishing a dealership with a superior level of customer service standards. He believed that Bethesda residents and Washingtonians alike possessed higher expectations of retailers. He was ahead of his time, striving to deliver a unique, customer-focused car buying experience. He passed along this legacy of customer care to his son Jim who led the company's expansion and diversified its brand offerings in the 1980s and 90s with an expanded portfolio including Toyota, Infiniti, Honda, Jaguar, and Land Rover dealerships. Jim Coleman Automotive now has 9 franchises throughout Maryland and can be found in Bethesda, Silver Spring, Clarksville, and Ellicott City. The company is now led by brothers Patrick and Brendan Coleman who strive each day to optimize the business and to continue to broaden the reach of the Jim Coleman brand.
If you have the motivation to join a luxury sales environment and hit our high standards - we'd like to meet with you! We provide opportunity for growth and advancement.
BDC Representative Duties And Responsibilities
Jim Coleman Automotive is a 3rd generation family-owned dealership founded in 1968 by Mr. William Coleman. The Coleman family has been selling and servicing cars in the DMV since the 1950s. Mr. Coleman had a vision of establishing a dealership with a superior level of customer service standards. He believed that Bethesda residents and Washingtonians alike possessed higher expectations of retailers. He was ahead of his time, striving to deliver a unique, customer-focused car buying experience. He passed along this legacy of customer care to his son Jim who led the company's expansion and diversified its brand offerings in the 1980s and 90s with an expanded portfolio including Toyota, Infiniti, Honda, Jaguar, and Land Rover dealerships. Jim Coleman Automotive now has 9 franchises throughout Maryland and can be found in Bethesda, Silver Spring, Clarksville, and Ellicott City. The company is now led by brothers Patrick and Brendan Coleman who strive each day to optimize the business and to continue to broaden the reach of the Jim Coleman brand.
If you have the motivation to join a luxury sales environment and hit our high standards - we'd like to meet with you! We provide opportunity for growth and advancement.
BDC Representative Duties And Responsibilities
- Serves customers by providing information and schedule appointments
- Attracts potential customers by making phone calls and emails.
- Maintains customer records and update online leads.
- Prepares product report by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
- Perform other duties as assigned by management
- Excellent people skills
- Excellent telephone skills
- Task oriented
- Team player
- Strong computer skills
- Integrity
- Strong work ethic and self-motivation
- Automotive knowledge a plus
- Dealership call center or business development preferred (not required)
- Telephone marketing or sales
- Office reception or retail counter
- Health insurance (medical, dental and vision)
- 401(k)
- Paid vacation
- SSL (sick leave)
- Paid holidays
- Disability
- Life Insurance
- Family & Medical Leave Act (FMLA): https://www.dol.gov/agencies/whd/posters/fmla
- Equal Employment Opportunity (EEO):https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal-poster
- Employee Polygraph Protection Act (EPPA:https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf