Rental Associate/Admin Support

Role and Responsibilities

• Process rental reservation paperwork and returns.
• Consult customer decision makers regarding the rental needs.
• Communicate to sales and management personnel regarding vehicle repair status and department policies.
• Act as the primary contact for customers regarding rentals.
• Inspect returning rental vehicles for damage and coordinate with management regarding repairs, if needed.
• Process credit card payment for customers.
• Provide excellent service to both internal and external customers.
• Meets others’ needs in a timely manner and with a positive attitude.
• Act responsibly and professionally with customers and other employees.
• Demonstrate a strong attention to detail.
• Comfortable working in a fast-paced environment.
• Thoroughly review information for accuracy and consistency.
• Accomplish tasks according to the direction and instructions provided.
• Provide administrative support to the office staff and other management.
• Direct customers to the correct individuals/department as needed.
• Other miscellaneous Administrative tasks.

Equal Opportunity Employer/Disability/Veterans

Preferred Skills/Qualifications

• Customer service or automotive industry experience preferred, but not required.
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• Must have valid driver's license and reliable transportation.

Schedule

Monday-Friday from 8:00 AM to 5:00 PM. 1 hour lunch. Paid holidays with New Years Day, Independence Day, Memorial Day, Labor Day, Thanksgiving Day, Christmas Eve, and Christmas Day off. 2 paid personal days after 90 days of employment, plus 1 week of vacation time after 1 year of employment, an additional week at your 2nd anniversary and a third week on your 10th anniversary.

Job Type: Full-time

Pay: From $19.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Opportunities for advancement
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Compensation Package:

• Bonus opportunities

Experience:

• Customer service: 1 year (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person

Salary : $19