What are the responsibilities and job description for the Automotive Service Cashier position at Jiffy Lube?
Job Summary
Join our dynamic automotive team as an Automotive Service Cashier, where your enthusiasm and customer-focused attitude will drive positive experiences for our valued clients. In this energetic role, you will be the friendly face at the front desk, managing transactions efficiently while providing exceptional service. Your role is vital in ensuring smooth operations, accurate cash handling, and promoting our services to enhance customer satisfaction. If you thrive in a fast-paced environment and enjoy engaging with people, this position offers a rewarding opportunity to grow within the automotive retail industry.
Duties
- Greet customers warmly and assist them with their service needs in a professional and energetic manner
- Process customer payments accurately using POS (Point of Sale) systems, handling cash, credit, and electronic transactions with precision
- Provide product demos and explain service options to customers, upselling additional services or accessories when appropriate
- Maintain a clean and organized cashier station, ensuring all merchandising displays are attractive and well-stocked
- Answer customer inquiries over the phone with excellent phone etiquette, directing calls or scheduling appointments as needed
- Conduct basic retail math calculations for transactions, discounts, or promotions to ensure accuracy
- Assist with stocking shelves and merchandising automotive products to maximize sales opportunities
- Support retail sales efforts by promoting products and services aligned with customer needs
- Uphold high standards of customer service by actively listening, communicating clearly, and resolving issues promptly
- Collaborate with team members and supervisors to ensure efficient store operations and excellent customer experiences
Requirements
- Previous cashiering experience in a retail or grocery store environment is preferred but not mandatory; enthusiasm and willingness to learn are essential
- Strong communication skills with the ability to engage customers confidently in bilingual settings (English and another language) is a plus
- Familiarity with POS systems and basic retail math for accurate cash handling and transactions
- Demonstrated ability to provide excellent customer service with a friendly attitude
- Experience in supervising or leading team members is advantageous but not required; leadership qualities are appreciated
- Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail
- Knowledge of automotive products or services is beneficial but not necessary; training will be provided
- Basic math skills for balancing cash drawers and processing transactions accurately
- Proven phone etiquette skills for professional communication over the phone
Join us as an Automotive Service Cashier where your energy fuels our success! We’re committed to supporting your growth through ongoing training, a positive work environment, and opportunities for advancement. Bring your passion for service and sales—your next rewarding career move awaits!
Job Type: Part-time
Pay: From $17.50 per hour
Expected hours: No less than 28 per week
Work Location: In person
Salary : $18