What are the responsibilities and job description for the Automotive Cashier-Greeter position at Jiffy Lube?
Jiffy Lube Cashiers are our front-line workers and the face of Jiffy Lube responding to customer inquiries and providing world class customer service. In addition to customer service duties, perform store data entry of merchandise, inventory, supplies, and maintain the office area and customer lounge. This is an important job in our Jiffy Lube stores and critical to our success. And every J-Team member receives comprehensive training from Jiffy Lube University, our award-winning training program. We even offer Ace Accreditation of up to 32 college credits for completion and certification of Jiffy Lube University courses.
Physical Qualifications:
Cashiers must expect to stand for long periods of time on hard surfaces, like concrete or metal, and expect to work in an environment in which you may frequently experience hot and cold temperatures, loud noises, and exhaust fumes.
Job Duties Include, but are not limited to…:
- Answering the phone with a friendly and pleasant manner
- Greeting guests on arrival and offering assistance with questions or concerns
- Reviewing guests’ invoice and providing an explanation for services performed
- Tendering payments by cash or credit for repairs, parts, and other services
- Explaining technicians’ recommendations, repairs, and other actions
- Clerical duties receiving inventory, transfers, supplies, and data entry
- Assisting technicians with customer greetings and vehicle courtesy’s
Once you’ve become certified, you will be eligible for advancement opportunities and training in other positions [Lube Technician or Customer Service Advisor].
Qualifications:
- Previous experience is preferred with a minimum of 1-year automotive cashier or counter sales working for a dealership, tire center, repair shop or quick Lube. However, we would consider a candidate with some automotive office or business experience.
Full-Time Perks:
- Starting Rate of Pay [up to $14] Hour
- Medical, Dental, and Vision Insurance
- Paid PTO (personal time off) & Holidays
- Uniforms, Advancement, Company Discounts
- Flexible Work Schedule, a Great Team Environment, and more….
Business Model & Culture:
- Fast paced and team-oriented environment
- World class JLU training to meet all challenges
- Customer driven building strong relationships
- Value teammates and recognize their contributions
- Being inclusive and having equal access to opportunity
Jiffy Lube® is a leading provider of automotive preventive maintenance. With a national footprint of more than 2,000 franchisee owned service centers across the country, Jiffy Lube offers a range of services from oil changes and tire rotations, to everything in between.
Jiffy Lube technicians are not just highly trained in preventive maintenance, they are also highly trained in customer service. So if you have any questions about vehicle maintenance or the services performed at any Jiffy Lube service center, your technician will help you find the resources and information you need, whether it’s in-store, online or by accessing your vehicle manufacturer’s recommendations. It’s just another way Jiffy Lube strives each and every day to help you Leave Worry Behind® .