What are the responsibilities and job description for the Computer Network Support Specialist position at JHT Incorporated?
As a solutions-based company, Precise Systems is focused on innovation in support of the warfighters and aligning our expertise to deliver the highest quality of service. Powered by our highly skilled workforces, we provide expert consultation on network and weapons systems acquisition programs, maintenance/modernization programs, and sustainment programs with solutions in Digital Transformation, Advanced Engineering, Physical Sciences Research, Platform Lifecycle Support, and Technical Services. Since our establishment, we have demonstrated and perfected our ability to manage the customer's needs, no matter how complex - offering exceptional service and the Precise solution.
We are currently seeking a Computer Network Support Specialist to support our Patuxent River, MD customer. The Computer Network Support Specialist supports the distributed PC/networking environment. This includes installation, testing, repair, and troubleshooting for stand-alone PCs, PCs linked to networks, printers, and other computer peripherals. Analyze, test, troubleshoot, and evaluate existing network systems, such as local area network (LAN), wide area networks (WAN), cloud networks, servers, and other data communication networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.
Responsibilities include:
* Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communication networks.
* Perform network maintenance to ensure networks operate correctly with minimal interruption.
* Support responsibilities include software installation and configurations.
* Performs technical, operational, and training support to users of personal computers on-site for PC desktop hardware and software packages.
* Duties require the technician to install and test personal computers, printers, and other peripherals, configure operating systems, and load shrink-wrap programs and other application software programs.
* Solving computer problems
* Performs hardware and software diagnostics, coordinates needed repairs, resolves computer system problems to including coordination between users and components of a local area network
* Participates in the evaluation of system configuration and software.
* Maintain and manage NMCI assets for distribution to contractor and government employees as Government Furnished Equipment (GFE)
* Familiarity with .NET and NMCI ticketing system.
Desired Experience:
* MS SharePoint experience
* IT installation, testing, and troubleshooting.
* Proficient in MS tools.
* NMCI experience, preferably in a program office setting
* Security certificate
Required Education:
* Bachelor's Degree
Required Experience:
* Has less than 3 years of experience in supporting military program acquisition.
Due to the sensitivity of customer-related requirements, candidate must be able to obtain and maintain a Secret security clearance.
Precise Systems values employee contributions, promotes diverse opportunities for professional growth, and prioritizes overall well-being. Our comprehensive professional services benefits package includes health insurance, life and accidental death and dismemberment coverage, disability insurance, retirement plans, holiday pay, employee-managed leave, and professional growth opportunities.
We recognize exceptional performance and alignment with our core values through our STAR Award recognition program.
Compensation at Precise Systems is determined by various factors, including education, experience, skills, competencies, and contract-specific requirements. The salary range for this position is $56,025.11 to 84,042.17 (annualized USD). This range represents the standard pay for this role and is just one component of Precise Systems' total compensation package.
Precise Systems is committed to fair and equitable pay practices in alignment with applicable pay transparency laws and equal employment opportunity standards.
Precise Systems and its subsidiaries are committed to an inclusive and diverse workplace that values and supports the contributions of each individual. This commitment and shared Vision and Values of Integrity, Respect, and Responsibility allow us to leverage differences, encourage innovation, and expand our success in the global marketplace. Precise Systems and its subsidiaries are Equal Opportunity /Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, status as an individual with a disability, or any legally protected status under federal, state, or local law.