What are the responsibilities and job description for the CUI-OPERATIONS MANAGER position at JHB-CUI?
CUI Cable is undergoing significant growth and is actively seeking a dynamic and experienced Communications Operations Manager to join our team. If you are a seasoned professional with a background in managing end-to-end customer support, directing projects, and leading diverse workforces, we want to hear from you.
Responsibilities:
- Lead and support teams of technicians, including installation technicians, dispatchers, and administrative staff.
- Oversee fleet management operations.
- Provide real-time tracking and status reports for all branch installations, utilizing formal processes and tools to manage resources, metrics, and budgets.
- Review field-collected data for accuracy and completeness.
- Manage in-house labor and subcontractors for projects of varying complexity.
- Ensure clear and effective communication with internal teams, customers, and management.
- Recruit, train, and support installation technicians and support staff.
- Manage schedules for multiple locations, including technicians and staff.
Minimum Qualifications:
- Cable experience, with a preference for Cox Cable.
- Previous leadership experience is mandatory.
- 10 years of similar experience.
Benefits:
- Competitive salary.
- Company vehicle or vehicle allowance.
- Laptop and cell phone.
- Comprehensive benefits package, including medical, dental, vision, disability, cancer coverage, and a company-matched 401k.
- Paid vacation.
Join CUI Cable and be part of our growth journey in the exciting field of communications operations management. Apply today to advance your career with a dynamic and expanding company.