What are the responsibilities and job description for the Manhattan Associates Project/Program Leader position at JGA?
Job Title: Manhattan Associates Project / Program LeaderOverview
We are seeking an experienced Manhattan Associates Project / Program Leader to lead end-to-end delivery of complex warehouse management initiatives across WMOS and/or Manhattan Active environments. This role is responsible for driving program execution, coordinating cross-functional teams, and ensuring successful implementation, integration, and stabilization of WMS solutions within large-scale supply chain operations.
This is a client-facing leadership role requiring deep expertise in Manhattan platforms, strong program governance, and the ability to operate as the primary delivery owner in high-visibility
engagements.
- Lead full lifecycle delivery of Manhattan WMS programs (WMOS and/or Manhattan Active)
- Own program governance, timelines, budgets, and delivery outcomes
- Serve as the primary point of contact for client stakeholders and executive leadership
- Drive project planning, execution, risk management, and issue resolution
- Oversee solution design alignment across WMS, WCS/MHE, OMS, and integration layers
- Ensure technical and functional consistency across workstreams (configuration, integration, testing, deployment)
- Coordinate with Solution Architects, Functional Leads, and Integration teams to ensure delivery quality
- Interface with client leadership, operations teams, and IT stakeholders
- Translate business requirements into executable delivery plans
- Manage expectations, communicate progress, and provide executive-level reporting
- Lead programs involving WCS/MHE integrations (e.g., ASRS, sortation, robotics)
- Ensure alignment between Manhattan WMS and automation systems
- Oversee API, middleware, and system integration strategies
- Drive SIT, UAT, and end-to-end testing strategies
- Lead go-live planning, cutover execution, and hypercare stabilization
- Ensure operational readiness across warehouse sites
- Manage cross-functional teams including onshore/offshore resources, SIs, and subcontractors
- Provide leadership across functional, technical, and QA workstreams
- Mentor delivery leads and ensure accountability across the program
- 10 years of experience in supply chain/WMS delivery, with a strong focus on Manhattan Associates platforms
- Proven experience leading large-scale WMOS and/or Manhattan Active implementations
- Demonstrated success managing end-to-end WMS programs (multi-site preferred)
- Strong understanding of:
- Manhattan WMOS (SCOPE) and/or Manhattan Active
- WCS/MHE integrations (automation, robotics, conveyors, ASRS)
- System integration patterns (APIs, middleware, host systems)
- Experience leading client-facing engagements and executive communication
- Strong program management discipline (Agile, Waterfall, or hybrid models)
- Experience with Manhattan Active migration or modernization programs
- Background in consulting or System Integrator (SI) environments
- Exposure to OMS, TMS, or broader supply chain platforms
- PMP, Agile, or equivalent certification preferred
- Executive-level communication and stakeholder management
- Strong leadership and team coordination across complex programs
- Deep understanding of warehouse operations and system workflows
- Ability to operate in high-pressure, high-visibility environments
- Ownership mindset with accountability for delivery outcomes