What are the responsibilities and job description for the Account Manager position at JG Landscape Management?
Job description:
The Account Manager plays a pivotal role in fostering client relationships, ensuring satisfaction, and driving business growth through tailored landscaping solutions.
Responsibilities:
- Communicate with customers on-site on a routine basis to discuss the customers priorities and to inform the customer of scheduled maintenance tasks, progress reports, and courtesy call as required.
- Attend Homeowner's Association Meetings as necessary.
- Schedule job site walk through inspection with customers as required.
- Ensure crew members properly care for and use of power equipment in accordance with OSHA safety regulations. Ensure equipment is in good operating order and crew members are trained in proper and safe operations.
- Possess and maintain a company planner.
- Maintain and keep available in company planner customer addenda and expectation notes from message center. Ensure Crew Leader also keeps current addenda and expectations in their planner.
- Performs regular employee performance appraisals a minimum of one time per year for assigned direct reports.
- Must approve and ensure that all hours sheets, job billing sheets and other field reports are submitted on time and accurately to the administrative staff.
- Will be provided through the course of work, confidential and proprietary information. In order to ensure the protection of this information, will be required to agree and sign a nondisclosure, noncompetition agreement.
- Assist in preparing estimates, collecting production data, sales presentations, negotiating, and renewing contracts.
- Complies with all established company policies and procedures.
- As a salaried exempt employee, may be required to work after hours or on weekends to accomplish goals. Arrive at the yard a minimum of 20 minutes before crews dispatch and 30 minutes after the crew completed the work day. Be available by phone weekdays until 5:00pm
- Ability to walk/stand/squat/kneel.
- Make frequent repetitive movements with the left & right hand, wrist, ankle and knee.
- Ability to twist/turn/bend the trunk of the body frequently.
Qualifications/Skills:
- Possess and utilize good interpersonal skills with the ability to effectively communicate with customers, employees and managers.
- Must possess a valid California drivers' license with a driving record acceptable to the company's insurance carrier.
- Possesses knowledge for application of commonly used pesticides.
- Bachelor's degree in the Agricultural Sciences or 30 semester units of agricultural related courses and two years of technical experience or equivalent field experience and customer communication skills.
Job Type: Full-time
Pay: $70,000.00 - $95,000.00 per year
Work Location: In person
Salary : $70,000 - $95,000