What are the responsibilities and job description for the Guest Ambassador position at JFK University Medical Center?
Our team members are the heart of what makes us better.
At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.
Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
The Guest Ambassador serves as a liaison between patients/visitors and the organization. This position welcomes guests, provides visitor passes and communicates directions, hospital policies, procedures, and services and safeguards patient visitation rights.
The hours for this position will be 11:00am - 7:30pm, every other weekend is required Saturday and Sunday, as well as every other Holiday is required.
Additional shifts will be provided throughout the week, it will not only be weekends. Flexibility is required.
Qualifications:
Education, Knowledge, Skills and Abilities Required:
- High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
- 1-2 years working experience
- Ability to work independently and manage multiple tasks in a fast-paced, visible environment while maintaining a professional and confident demeanor in stressful situations.
- Highly resourceful, efficient, and organized with excellent interpersonal, verbal communication, problem-solving, and service recovery skills.
- Computer skills.
Education, Knowledge, Skills and Abilities Preferred:
- Associates and/or Bachelor¿s degree.
- 1-2 years experience in front desk/reception or hospitality experience
- Patient Advocacy Certification.
- Bilingual.
If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!