What are the responsibilities and job description for the SUP, ACCESS SERVICES, BMC position at JFK Johnson Rehabilitation Institute?
Sup, Access Services, BMC
BAYSHORE MEDICAL CENTER Holmdel, New Jersey
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The Supervisor of Access Services, under the general direction of the Manager of Access Services, supervises the daily registration, insurance verification & benefit coverage (acquiring when necessary authorization or precertification and sending Notice of Admissions), out-of-pocket calculations, upfront cash collection functions of their assigned operational areas (OR procedures for elective admissions, Same Day Surgery and other outpatient procedures); schedule operating room cases, register Emergency Room Admissions and Emergency Treat and Release Patients and bed placement. Follow revenue cycle procedures and practices to maximize revenue potential.
Responsibilities
Education, Knowledge, Skills and Abilities Required:
All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.
Our Network
Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility
As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.
Apply
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See the area you’ll be working in and get an idea of what your daily routine around the office can be like. Learn More
Awards We’ve Received
2023
US News & World Report 2023
US News & World Report 2023
US News & World Report 2023
2023
2023 & 2022 Magnet Designations
for 9 HMH Institutions
2022
Newsweek 2022 Best Hospitals USA
Newsweek 2022 America’s Best Addiction Treatment Centers
Blake Recovery Center at Carrier Clinic - #2
2023
Diversity Inc. 2023
Top Hospital and Health Systems
2022
Becker’s Hospital Review 2022
At Hackensack Meridian Health, we help our patients live better, healthier lives – and we help one another succeed. Here, competitive benefits are just the beginning. It’s also about how our team members support one another and how we show up for our community. Together, we’re ready to transform health care and advance our mission to serve as a leader of positive change.
Join us and let’s keep getting better together.
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BAYSHORE MEDICAL CENTER Holmdel, New Jersey
Apply
- Requisition # 2025-160022
- ShiftDay
- StatusFull Time with Benefits
The Supervisor of Access Services, under the general direction of the Manager of Access Services, supervises the daily registration, insurance verification & benefit coverage (acquiring when necessary authorization or precertification and sending Notice of Admissions), out-of-pocket calculations, upfront cash collection functions of their assigned operational areas (OR procedures for elective admissions, Same Day Surgery and other outpatient procedures); schedule operating room cases, register Emergency Room Admissions and Emergency Treat and Release Patients and bed placement. Follow revenue cycle procedures and practices to maximize revenue potential.
Responsibilities
- Supervises the day-to-day activities of pre-registration including insurance and benefits verification, referral procurement where needed, determining patients out of pocket expenses, notifying patients, point of service, of these obligations. With ensuring staff's adherence to insurance verification policies and procedures across their assigned areas.
- Coordinates daily registration/office coverage and line personnel responsible for Inpatient/Outpatient/Ambulatory/ETD registration and related functions and manages the daily staffing levels of these personnel for all assigned areas to ensure proper patient/ flow and patient satisfaction.
- Monitors frequently and audits the capture of correct registration elements and demographic information to comply with industry practices and any governmental, state, city regulatory requirements. Maximize upfront cash collections and billing accuracy standards, and makes recommendations for process changes when shortfalls are identified.
- Maintains a working knowledge of the individual departmental workflows including daily reviews of staffs and supervisory workqueue (WQ) assignments. Skilled with using all necessary EPIC tools to maintain high levels of staff productivity goals set annually.
- Supervises technical denial management WQ processes to maintain minimum denial levels, and advises Director/Manager of variances in expected results with corrective action ideas.
- Supervises and assists management to develop monitoring and control mechanisms to evaluate employee performance relating to efficiency, accuracy and professional courtesy while communicating with patients, physicians and managed care organizations.
- Prepares statistical reports when needed relating to patient throughput, and customer service, i.e., number of encounters per hospital service per day.
- Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc.). This process includes communicating with the patient, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.).
- Other duties and/or projects as assigned. 10. Adheres to HMH Organizational competencies and standards of behavior.
Education, Knowledge, Skills and Abilities Required:
- Bachelor's degree, or relevant and equivalent HMH experience.
- Minimum of 3 years prior experience in hospital patient financial services operations.
- Advanced knowledge of health insurance industry, managed care issues, revenue cycle, and hospital IT systems. Prior registration, insurance verification and/or specifications experience.
- Advanced knowledge of various patient accounting platforms, including those offered by EPIC.
- Knowledge of medical terminology. 6. Excellent written and verbal communications skills.
- Ability to multi-task.
- Customer service oriented.
- Detail-oriented with attention to detail.
- Proficiency with Google and/or Microsoft applications.
- Excellent analytical and interpersonal skills.
- Bilingual.
- Bachelor's preferred. Graduate degree is a plus.
- Epic knowledge is a plus.
- Relevant professional certification.
All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.
Our Network
Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility
As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.
Apply
Share
- X
- LinkedIn
See the area you’ll be working in and get an idea of what your daily routine around the office can be like. Learn More
Awards We’ve Received
2023
US News & World Report 2023
- HUMC - #1 Hospital in NJ & #5 in NY Metro Area
US News & World Report 2023
- Joseph M. Sanzari Children’s Hospital - #1 Children’s Hospital in NJ
US News & World Report 2023
- JSUMC - #6 Hospital in NJ
2023
2023 & 2022 Magnet Designations
for 9 HMH Institutions
2022
Newsweek 2022 Best Hospitals USA
- HUMC - #57
Newsweek 2022 America’s Best Addiction Treatment Centers
Blake Recovery Center at Carrier Clinic - #2
2023
Diversity Inc. 2023
Top Hospital and Health Systems
2022
Becker’s Hospital Review 2022
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At Hackensack Meridian Health, we help our patients live better, healthier lives – and we help one another succeed. Here, competitive benefits are just the beginning. It’s also about how our team members support one another and how we show up for our community. Together, we’re ready to transform health care and advance our mission to serve as a leader of positive change.
Join us and let’s keep getting better together.
STAY CONNECTED
From roles that are right for you to new opportunities, join our talent community and stay up to date with job openings and more.
SIGN UP
