Concierge- Assisted Living

Pay Rate: $15.91 Per Diem

GENERAL SCOPE: Answer all incoming telephone calls to facilities, act as the day shift receptionist for the facility, greet and welcome visitors, staff and residents. Perform various clerical duties that facilitate the smooth operation of the program.

EDUCATION / QUALIFICATION: High school diploma or GED required. Must be able to read and write well. Familiarity with medical terminology would be helpful. Good organizational and interpersonal skills. Experience with Word, Outlook, and Excel helpful.

ESSENTIAL FUNCTIONS:

• Acts as front entrance receptionist/ maintain visitor and resident sign in/out log.
• Place and answer telephone calls; insure calls are forwarded to proper extension.
• Communicate with visitors and residents; provide information assistance.
• Answer intercom calls and relay messages to Enriched Living Staff. Monitor Roam Alert and Helpcal systems, make appropriate notification to staff via radios.
• Check mail and sort for appropriate staff for any correspondence.
• Take and give messages for other departments.
• Make appointment for residents when asked; keeps track of medical appointment schedule.
• Provide emergency notifications/monitors alarm panel for smoke and fire and directs staff to the scene.
• Maintain a filing system for forms, and reports.
• Orders supplies for facility.
• Coordinate scheduling of evening and weekend receptionists.
• Assist in preparing monthly staff schedule and staff contact (phone list) update.
• Assist with coordination, scheduling and communication of specific resident events as requested.
• Utilize radios system and individual pages as needed.
• Assist in arranging for transportation for residents to various activities and medical appointments as necessary.
• Perform other duties as requested including but not limited to typing, etc.
• Full time concierge performs scheduling of staff and interacts with agency for coverage needs on a daily basis with approval of department manager.
• All other job duties as assigned.

EXPERIENCE: One (1) year experience in a position with similar responsibilities

This description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of position scope.

The Jewish Home is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally-recognized basis [“protected class”] including, but not limited to: veteran status, uniform service member status, race, color, religion, sex, sexual identity, gender identity or expression, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.