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Adult Case Manager (East Valley)

Jewish Family & Children's Service of Arizona
Mesa, AZ Full Time
POSTED ON 4/8/2026
AVAILABLE BEFORE 10/3/2026

Adult SMI Case Manager: The Adult Case Manager (ACM) provides ongoing case management services to members designated as Seriously Mentally Ill (SMI) who are receiving ongoing behavioral healthcare.

Responsibilities

  • Performs duties out in the community and is expected to provide transportation, when necessary, to members and coordinate transportation services, as appropriate.

  • Coordinates services for behavioral health and coordination of care with physical health care providers.

  • Maintains communication, coordination, and connections with all Clinical Team participants.

  • Ensures implementation of “transition to adulthood” referrals.

  • Understands and navigates the rights of the patient regarding access to treatment, appeals, and complaint processes instituted by the Mercy Care RBHA.

  • Communicates with other staff as necessary to ensure coordination and follow-through for clients needing primary care services.

  • Performs out-of-office case management services and administrative tasks in accordance with agency procedures and the Arizona Principles for working with SMI clinical teams.

Qualifications

  • Minimum High School Diploma and quality experience in the behavioral-health field; Bachelor's Degree in a human services field preferred.

  • Working knowledge of common and uncommon mental & behavioral health disorders, including Schizophrenia, Bipolar Disorder, Major Depressive Disorder, PTSD, Personality Disorders, Substance Abuse Disorders, etc.

  • Ability to acquire a Level 1 Fingerprint Clearance Card, without restrictions

  • AZ Driver's License and Valid Auto Insurance

  • MVR matching JFCS driving guidelines

  • Reliable Transportation

  • Spanish-English bilingual preferred; Pay Differential offered.


Benefits of Working with JFCS:



  • Lucrative Performance Bonuses Per Quarter, in addition to normal salary.

  • Bilingual (Spanish-English) Salary Differential.

  • Professional development and career growth opportunities.

  • Generous paid time-off / sick time allocations

  • Comprehensive Employee Benefits package, including medical, vision, dental, & more.

  • Wellness Coaching

  • Employee Assistance Program

  • Eligibility for Loan Forgiveness Programs in many positions.

Salary : $21 - $23

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