Demo

Adult SMI Case Manager

JEWISH FAMILY AND CHILDRENS SERVICE INC
Phoenix, AZ Other
POSTED ON 4/3/2026
AVAILABLE BEFORE 6/2/2026
  • Central Phoenix Clinic

Adult SMI Case Manager: The Adult Case Manager (ACM) provides ongoing case management services to members designated as Seriously Mentally Ill (SMI) who are receiving ongoing behavioral healthcare.

Responsibilities

  • Performs duties out in the community and is expected to provide transportation, when necessary, to members and coordinate transportation services, as appropriate.
  • Coordinates services for behavioral health and coordination of care with physical health care providers.
  • Maintains communication, coordination, and connections with all Clinical Team participants.
  • Ensures implementation of “transition to adulthood” referrals.
  • Understands and navigates the rights of the patient regarding access to treatment, appeals, and complaint processes instituted by the Mercy Care RBHA.
  • Communicates with other staff as necessary to ensure coordination and follow-through for clients needing primary care services.
  • Performs out-of-office case management services and administrative tasks in accordance with agency procedures and the Arizona Principles for working with SMI clinical teams.

Qualifications

  • Minimum High School Diploma and quality experience in the behavioral-health field; Bachelor's Degree in a human services field preferred.
  • Working knowledge of common and uncommon mental & behavioral health disorders, including Schizophrenia, Bipolar Disorder, Major Depressive Disorder, PTSD, Personality Disorders, Substance Abuse Disorders, etc.
  • Ability to acquire a Level 1 Fingerprint Clearance Card, without restrictions
  • AZ Driver's License and Valid Auto Insurance
  • MVR matching JFCS driving guidelines
  • Reliable Transportation
  • Spanish-English bilingual preferred; Pay Differential offered.

Benefits of Working with JFCS:

  • Lucrative Performance Bonuses Per Quarter, in addition to normal salary.
  • Bilingual (Spanish-English) Salary Differential.
  • Professional development and career growth opportunities.
  • Generous paid time-off / sick time allocations
  • Comprehensive Employee Benefits package, including medical, vision, dental, & more.
  • Wellness Coaching
  • Employee Assistance Program
  • Eligibility for Loan Forgiveness Programs in many positions.

Salary : $21 - $23

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