Digital Content and Storytelling Manager

POSITION DESCRIPTION

Jewish Community Partners is looking for a digital content professional for Memphis Jewish Federation who can both manage social media channels and tell the stories behind them. This is not only a post-and-schedule role, though you should be fluent in current social channels and how to make the most of them. The right candidate understands that good content starts with curiosity – about the organization, its work, its donors, and the community it serves – and can translate that curiosity into writing and digital content that engages people and moves them to action.

The role covers social media strategy and management, website content, email communications, and support for donor communications and campaign materials. You’ll be proactive in working with senior staff to understand programs and priorities and develop content that reflects them in a compelling way. 

Strong writing is essential. Experience in nonprofit communications, journalism, or community storytelling is a plus.

Primary Responsibilities:

• Manage day-to-day social media activity across platforms (Instagram, Facebook, LinkedIn, and others as appropriate). 

• Collaborate with internal teams to gather content, stories, and visuals. Curiosity drives these interactions as you discover stories and propose content strategies. 

• Monitor social media engagement and respond to comments and messages in a timely, professional manner.

• Support email marketing efforts, including drafting content and managing distribution lists.

• Create engaging written and graphic content aligned with brand voice and goals.

• Assist with the development and execution of marketing campaigns and promotions.

• Track performance metrics and prepare basic reports on reach, engagement, and growth.

• Innovate around messaging and platform to increase engagement and impact with new and existing audiences.

• Maintain and update the organization’s website, including posting content, updating pages, ensuring accuracy of information, and coordinating basic design or functionality updates as needed

Qualifications:

• Bachelor’s degree in Marketing, Communications, or a related field (or equivalent experience).

• Minimum of 3 years of experience in marketing or social media management

• Strong writing, editing, and storytelling skills.

• Ability to work both independently and collaboratively. 

• Basic graphic design and video editing skills (Canva, Adobe Creative Suite, or similar tools).

• Familiarity with social media analytics and reporting.

• Highly organized with strong attention to detail and ability to manage multiple projects.

• Capacity to manage and organize information confidentially.

• Experience with email marketing platforms (e.g., Mailchimp, Constant Contact)

• Photography and short-form video experience.

• Knowledge of brand strategy and audience engagement.

• Experience working in a mission-driven or nonprofit environment.[BZ1.1]

Physical Demands:

Include the ability to sit for extended periods at a desk. Standing, climbing stairs, walking, mental pressure, lifting files and boxes weighing up to 25 pounds. Ability to work flexible hours, including some weekends and holidays.