Women's Spa Attendant

Department: Women’s Spa
FLSA Status: Non-Exempt versus Exempt
Pay Range: $16.00/hour
Work Location: In Person
Work Schedule: Fridays (4pm-6pm) and Saturdays (3pm-6pm)

Reports to: Manager-Women’s Spa

ABOUT THE JCC OF GREATER ROCHESTER
The JCC of Greater Rochester is a mission-driven community organization rooted in Jewish values and open to individuals and families of all backgrounds. The JCC serves as a center for connection, learning, wellness, and belonging, advancing Jewish life while strengthening the broader community through inclusive programs and services.

Our work is guided by core Jewish values, including Kehillah (community), Kavod (respect and dignity), Hachnasat Orchim (welcoming and belonging), Shmirat HaGuf (care for the body and well-being), and Chesed (compassion). These values inform how we care for people, steward resources, and create physical spaces that are safe, welcoming, and reflective of our mission.

JOB SUMMARY
With a focus on exceeding the customer service expectations of all staff and members, staff assist with the day-to-day operation of the Spa departments.

ESSENTIAL FUNCTIONS

• Greet every member and guest by name in a friendly and courteous manner.
• Assist members in the Spa with any needs.
• Assign lockers to new members.
• Give tours of the Spa to new or prospective members.
• Test the whirlpool chemical levels at designated times, record on daily sheet and call maintenance if chemical levels are outside normal range.
• Maintain both the coffee bar and vanity area.
• Maintain cleanliness throughout, including but not limited to vanity area, bathrooms, coffee bar, towel areas, lounge, locker room, fitness room and fitness equipment.
• Maintain and provide towels: washing, drying, folding and transporting to and from laundry department.
• Maintain and return member’s laundry bags after washing by returning to respective member’s lockers.
• Complete the communication log daily.
• Respond to emergencies safety codes.
• If needed, administer CPR/AED services to a member.

OTHER DUTIES

• Performs all other duties as assigned.

EDUCATION & EXPERIENCE

• High School diploma or equivalent required
• CPR/AED and First Aid preferred.

KNOWLEDGE, SKILLS & ABILITIES

• Warm, welcoming, and professional demeanor.
• Treat everyone with courtesy, respect and kindness.
• Strong active listening and communication skills to anticipate and meet member’s needs.
• Ability to maintain cleanliness and organization in the Women’s Spa areas.
• Ability to maintain confidentiality, use discretion and judgement.

PHYSICAL DEMANDS & WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

PHYSICAL DEMANDS

• Regularly stand, walk, talk, hear, uses hands and fingers, repetitive motion, carry, reach, push, pull, stoop, kneel, crouch, and lifts up to 30lbs.
• Occasionally sits
• Ability to assist clients in an emergency.

WORK ENVIRONMENT

• Environment includes laundry facility, fitness facility, whirlpool and showers in locker room.
• Serene, spa atmosphere