What are the responsibilities and job description for the Client Services Coordinator position at Jetson Marketing Solutions?
Jetson Marketing Solutions is hiring a full-time Client Services Coordinator at our Lemont plant. You'll be the link between our clients and our production floor, guiding direct mail campaigns from job setup through printing, mailing, and delivery. It's a great fit for someone with direct mail or print experience who loves keeping every detail on track.
About Jetson Marketing Solutions
For 60 years, Jetson Marketing Solutions has been a family-owned direct mail company, producing campaigns for clients from concept to mailbox. Today we run two plants, in Lemont and Bolingbrook, with printing, bindery, mailing, and fulfillment under one roof. We're growing, and we're adding to the team.
What You'll Do
- Coordinate projects across printing, bindery, mailing, and fulfillment departments
- Create and manage job folders, job tickets, and production documentation
- Communicate job status, timelines, and changes directly with clients
- Monitor jobs throughout production to ensure accuracy and on-time delivery
- Identify scheduling and production issues early and work with the team to solve them
- Build strong, long-term client relationships through proactive, reliable communication
What You Bring
Required:
- Experience in direct mail, print production, or client services
- Strong communication and organizational skills
- Ability to manage multiple jobs and deadlines at once
- Attention to detail and a commitment to accuracy
- Proficiency with Microsoft Office and Windows
Preferred:
- Experience at a direct mail, mailing, or commercial print company
- Familiarity with USPS mailing requirements and postal processes
- Experience with job tickets, proofs, and production schedules
- Comfort working between the office and the production floor
Why Jetson
- Hands-on training from people who know the business inside and out
- Know the people making the decisions from day one, not just your manager
- Real room to grow as we expand across our Lemont and Bolingbrook plants
- The stability of a full-time role with a 60-year family business
Compensation and Benefits
- Salary: $60,000–$80,000 per year, based on direct mail knowledge and experience
- 401(k)
- Health, dental, and vision insurance
- Life insurance
- Paid time off
Schedule
Monday–Friday, 9:00 a.m.–5:00 p.m.
Questions about the role? Email us at info@jetsonmailers.com.
Jetson Marketing Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
Salary : $60,000 - $80,000