What are the responsibilities and job description for the Open General Manager - Vintage Park position at JETSET Pilates®?
Company Description JETSET Pilates® is a modern Pilates concept focused on helping people strengthen their bodies, elevate their mindset, and connect with a supportive community. The brand delivers high-energy, transformative classes in an environment that balances luxury with accessibility. JETSET Pilates® emphasizes authentic connections, mental focus, and intentional living as core parts of the experience. Team members join a culture that values well-being, personal growth, and meaningful relationships with clients and colleagues. The company is building a community where fitness, mindset, and lifestyle come together in a positive, inclusive setting.
Role Description
The General Manager – Vintage Park will oversee the daily operations of the first JETSET Pilates® studio in The Woodlands, TX (Vintage Park location). This is an exciting ground-floor opportunity as we develop three locations in The Woodlands. This full-time, on-site role includes managing studio staff, scheduling, payroll, facility standards, inventory, and cleanliness to ensure a premium guest experience and an engaged, high-performing team.
The General Manager will drive membership growth and retention by leading sales efforts, managing local outreach, and building community partnerships. Day-to-day responsibilities include onboarding and coaching team members, supporting instructors, handling member inquiries and escalations, and ensuring all policies, procedures, and safety protocols are followed. The role also involves tracking key performance metrics and reporting results to leadership.
This position has strong growth potential — the successful candidate will have the opportunity to develop into an Area General Manager role as additional studios open in The Woodlands.
Qualifications
- Strong leadership and team management abilities, including experience recruiting, onboarding, scheduling, and coaching staff.
- Proven customer service and relationship-building skills, with the ability to create a welcoming, inclusive environment for members and guests.
- Sales and business development experience, including membership or subscription-based sales, local outreach, and community partnership building.
- Operational and organizational skills, such as managing budgets, tracking KPIs, handling inventory, and maintaining facility standards.
- Excellent verbal and written communication skills, with strong problem-solving and conflict-resolution abilities.
- Comfort with studio management software, basic office applications, and point-of-sale systems.
- Ability to work a flexible schedule, including early mornings, evenings, weekends, and events as needed.
- Background in fitness, boutique studios, hospitality, or wellness environments is highly beneficial; Pilates experience or interest is a plus.
- High school diploma or equivalent required; college degree in business, hospitality, or a related field preferred.