What are the responsibilities and job description for the General Manager position at JETSET Pilates®?
About the Opportunity
JETSET Pilates Albuquerque is seeking a General Manager to lead studio operations and drive membership growth at our established location.
The General Manager will be responsible for owning day-to-day performance, leading the team, building community relationships, and driving revenue and retention.
This is not a passive management role. It is a hands-on leadership position that requires strong sales ability, marketing initiative, operational discipline, and community presence.
Key Responsibilities
Membership Growth & Sales
- Lead and execute sales strategy to drive new membership growth
- Capture, nurture, and close incoming leads
- Develop partnerships with local wellness, retail, and community organizations
- Organize and execute community outreach events and on-the-mat pop-ups
- Achieve membership, revenue, and utilization targets
- Track and analyze KPIs including sales conversion, retention, and revenue
Leadership & Team Management
- Recruit, hire, and onboard instructors and studio team members
- Build a positive, high-accountability team culture
- Provide coaching, feedback, and performance management
- Ensure staff understands expectations around service, energy, and professionalism
- Lead by example in work ethic, urgency, and ownership
Operational Excellence
- Oversee daily studio operations including scheduling, payroll, reporting, and inventory
- Maintain brand standards and studio presentation at all times
- Be present during peak class times to provide leadership and support
- Manage expenses and operate within budget
- Ensure consistent communication regarding performance metrics
Teaching & Studio Support
- Complete JETSET instructor training
- Teach approximately 8 classes per week (or as needed)
- Be capable of stepping in to cover classes when necessary
- Maintain understanding of programming and instructor performance standards
Key Skills & Abilities
- Sales Leadership: Proven ability to drive revenue and close memberships
- Community Builder: Comfortable representing the brand and building local relationships
- Business Acumen: Strong understanding of KPIs and financial accountability
- Operational Discipline: Organized, systems-oriented, and detail-driven
- Self-Starter: Thrives in a fast-paced, growth-focused environment
Qualifications
- 2 years of management experience (boutique fitness, hospitality, or service-based business preferred)
- Proven success in membership sales or revenue-driven roles
- Experience managing an established studio or membership base preferred
- Willingness to work evenings and weekends as needed
- CPR/AED certification required (or willingness to obtain)
Desired Traits
- Competitive and performance-driven
- Strong communicator with leadership presence
- High energy and hands-on mindset
- Comfortable taking ownership of results
- Growth-oriented and interested in long-term opportunity
Compensation & Benefits
- Salary: $60,000 annually
- Bonus: Performance-based incentive structure tied to revenue and membership growth
- Hours: 40 hours per week
- Growth Opportunity: Potential for expanded leadership as additional locations open
What Success Looks Like
The General Manager drives consistent growth in revenue and membership, builds meaningful community partnerships, retains and develops a strong team, and maintains a premium boutique experience for every member.
About JETSET Pilates
JETSET Pilates is a modern, music-driven reformer Pilates concept delivering high-energy classes in a curated, luxury studio environment. With strong growth nationwide, JETSET continues to expand its footprint with a focus on performance, culture, and elevated member experience.
About TRIB3 Health & Wellness Staffing
TRIB3 Health & Wellness Staffing connects top fitness and wellness talent with leading studios across the U.S. Our mission is to build high-performing teams that drive revenue, culture, and long-term success.
Salary : $60,000