What are the responsibilities and job description for the Dockhand / Small Craft Operator position at JetRide Holding LLC?
Position Summary
A dockhand greets members as soon as they arrive at the location and offer to assist with their belongings. A dockhand will brief members on the location of safety equipment and getting member vessels underway. Upon the vessel return, dockhand assists members with docking, unloading, and disembarking. A thorough inspection, cleaning, and refueling of the vessel is then completed.
Key Responsibilities
- Provide exceptional customer services to our members.
- Work effectively in all weather conditions, demonstrating adaptability and ensuring tasks are completed with a focus on safety.
- Execute member check-out and check-in procedures by verifying reservation match, requesting member identification, while using the appropriate app.
- Review proper jet ski operation with members.
- Maintain professional appearance and adhere to uniform standards
- Carry out routine cleaning duties on vessels, docks, and dock spaces that meet established quality standards for carefree operations.
- Daily reconciliation of vessels. To include verification of asset numbers compared to inventory list.
- Any discrepancies must be immediately reported to direct supervisor, if unavailable, report to the next level.
- Create a positive experience for all members.
- Refuel vessels.
- Ensure safety equipment is available and review location of equipment with members.
- Complete thorough inspections of vessels after each use to report any body, structural or mechanical damage using the appropriate app.
- Report damages, safety concerns or mechanical issues to Ride Control.
- Follow Dock Guide.
- Review proper jet ski operation with members.
- Report on internal maintenance, supplies and service needs for the dock manager.
Required Experience and Preferred Qualifications
- High School diploma or GED preferred.
- Must be at least 18 years old.
- 1 year experience in dock, warehouse, or marina environment preferred.
- Performing basic and routine maintenance to vessels (change bilge, props, minor maintenance etc.)
- Great Customer service
- Ability to follow safety protocols, and attention to detail.
- Proactive attitude, team player mentality, environmental awareness and emergency response readiness.
- Must be able to lift and carry up to 50 pounds a minimum of 20 yards.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
Salary : $17 - $19