What are the responsibilities and job description for the Home Health Liaison position at Jethro Health System?
Qualifications
JOB SUMMARY
- Minimum two to three years of sales experience, preferably in health care, home care, or a related field
- Excellent customer service and sales skills
- Knowledge of medical terminology
- Computer proficiency and the ability to document sales activity accurately and in a timely manner
- Ability to use market intelligence, analytics, and data to make informed decisions throughout the sales cycle
- Proven track record of exceeding sales quotas
- Must have interpersonal skills to effectively interact with physicians, other health specialists, management, and co-workers via phone, video conferencing, email, and in person
- An entrepreneurial spirit, drive, and goal-oriented work ethic
- Current driver’s license and proof of insurance; ability to travel 80% of the time in the field
- Must have a bachelor's degree or equivalent
- Responsible for building and maintaining referral relationships
- Acquire new clients, ensuring overall satisfaction
- Coordinate with office staff to ensure the provision of high-quality service
- Act as a liaison between physicians, hospitals, rehabilitation facilities, patients, nurses, community resources, and parent agency to assure continuity of care and smooth interaction
- Communicate between all those involved in patient care activities
- Responsible for building and maintaining referral relationships, acquiring new clients, ensuring overall satisfaction, and coordinating with office staff to ensure the provision of high-quality service
- Develop and maintain productive, ongoing relationships with case managers, discharge planners, or other relevant professionals in hospitals, home health agencies, nursing homes, long-term care facilities, assisted living facilities, and physicians in private practices, emphasizing face-to-face contact
- Execute effective sales calls/meetings that identify and meet the needs of the referral partners, including pre- and post-call planning, establishing rapport, good questioning skills, proposing solutions, handling objections, driving referrals, and converting to admissions
- Recognize barriers to admission, respond appropriately, and follow up on admissions variables
- Assist with the coordination of the referral-to-admission process
- Provide in-services and professional presentations for referral sources, community groups, and others regarding our services, programs, and outcomes
- Use territory market analysis data to identify potential new business opportunities
- Execute weekly and monthly goals of increasing market share through account development of both existing and prospective referral sources
- Achieve monthly personal production goals
- Participates in meetings, interdisciplinary team meetings and regular marketing meetings
- Performs other duties as assigned
JOB SUMMARY
- Responsible for building and maintaining referral relationships
- Acquire new clients, ensuring overall satisfaction
- Coordinate with office staff to ensure the provision of high-quality service
- Act as a liaison between physicians, hospitals, rehabilitation facilities, patients, nurses, community resources, and parent agency to assure continuity of care and smooth interaction
- Communicate between all involved in patient care activities
- Minimum three years of sales experience preferably in health care, home care, or related field
- Excellent customer service and sales skills
- Knowledge of medical terminology
- Computer proficiency and ability to document sales activity accurately and in a timely manner
- Ability to use market intelligence, analytics, and data to make informed decisions throughout the sales cycle
- Proven track record of exceeding sales quotas
- Must have interpersonal skills to effectively interact with physicians, other health specialists, management, and co-workers via phone, video conferencing, email, and in person
- An entrepreneurial spirit, drive, and goal-oriented work ethic
- Current driver’s license and proof of insurance; ability to travel 80% of the time in the field
- Must have a bachelor's degree or equivalent
- Responsible for building and maintaining referral relationships, acquiring new clients, ensuring overall satisfaction, and coordinating with office staff to ensure the provision of high-quality service
- Develop and maintain productive, ongoing relationships with case managers, discharge planners, or other relevant professionals in hospitals, home health agencies, nursing homes, long-term care facilities, assisted living facilities, and physicians in private practices, emphasizing face-to-face contact
- Execute effective sales calls/meetings that identify and meet the needs of the referral partners, including pre- and post-call planning, establishing rapport, good questioning skills, proposing solutions, handling objections, driving referrals, and converting to admissions
- Recognize barriers to admission, respond appropriately, and follow up on admissions variables
- Assist with coordination of the referral-to-admission process.
- Provide in-services and professional presentations for referral sources, community groups, and others regarding our services, programs, and outcomes
- Use territory market analysis data to identify potential new business opportunities
- Execute weekly and monthly goals of increasing market share through account development of both existing and prospective referral sources
- Achieve monthly personal production goals
- Participates in meetings, interdisciplinary team meetings, and regular marketing meetings
- Performs other duties as assigned