Senior Analyst Schedule Reliability & Optimization

Position Summary:

The Schedule Reliability and Optimization team works with all of the various operating groups on projects involving schedule analytics, line of flight analysis, schedule optimization and block time forecasting. The ideal Senior Analyst candidate has a passion for aviation, a deep understanding of operational reliability and airline schedules, strong problem-solving abilities, and developed quantitative and interpersonal skills. The Senior Analyst will develop and improve prediction and monitoring algorithms and data models based on information gathered from proposed and operated airline schedules, aircraft systems, flight planning systems, public airline performance datasets, Federal Aviation Administration (FAA) services and any other relevant data source. Finally, at JetBlue we take our mission to Inspire Humanity very seriously. As such, we are looking for someone who embodies our five values of Safety, Caring, Integrity, Passion, and Fun.

Essential Responsibilities:

• Help develop and utilize analytical tools to predict on time performance of flight schedules proposed
• Aid in optimization of proposed schedules for on time performance or other operational goals by applying optimization modeling
• Analyze impact of schedule changes and investments to various on time performance metrics
• Continuously review schedule identifying areas of improvement aimed at improving on time performance
• Continuously refine block time modeling methodology to ensure block targets are met and forecasts best reflect operational realities - oversee and identify opportunities to tighten distribution of actual block time performance and maximize system reliability by applying optimization modeling
• Act as source of truth for all schedule related statistics providing data/insights as needed
• Produce and ensure accuracy of monthly reporting, build and maintain dashboards to allow other teams access to schedule information/modeling – aimed at ensuring operability of schedules and improved on-time performance
• Communicate performance trends, opportunities, process changes, etc. to senior leadership
• Support JetBlue’s operational reliability strategy
• Other duties as assigned
  
  
  

Minimum Experience and Qualifications:

• Bachelor’s Degree in Operations Research, Quantitative Analysis, Engineering (any), Mathematics or a related field; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous relevant work experience
• Three (3) years of analytical experience with proven ability to analyze, compare, evaluate, reconcile and order data
• Expert-level proficiency with database querying (e.g., SQL) and/or high-level programming language(s) such as Python, or R
• Proficiency with Microsoft Excel and PowerPoint
• Experience with data visualization tools (e.g. Tableau, Spotfire)
• Have a positive, “can-do” attitude and excellent interpersonal skills
• Ability to work under pressure in a fast paced, deadline driven environment
• Strong written and verbal communication ability
• Available for occasional overnight travel (10%)
• Must pass a pre-employment drug test
• Must be legally eligible to work in the country in which the position is located
• Authorization to work in the US is required. This position is not eligible for visa sponsorship.
  
  
  

Preferred Experience and Qualifications:

• Advanced degree (M.S., M.E., or PhD) in Operations Research, Quantitative Analysis, Engineering (any), Mathematics or related field
• Two (2) years of work experience in aviation, finance, management consulting, or a related field
• One (1) year of work experience at an airline in Operations Planning, Network Planning, or Revenue Management
• Experience communicating with senior leadership
  
  
  

Crewmember Expectations:

• Regular attendance and punctuality
• Potential need to work flexible hours and be available to respond on short-notice
• Able to maintain a professional appearance
• When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
• Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
• Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
• Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary, including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
• Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
• Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities
• The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position
  
  
  

Equipment:

• Computer and other office equipment
  
  
  

Work Environment:

• Traditional office environment
• Present during core business hours with extended hours when operationally necessary
  
  
  

Physical Effort:

• Generally not required, or up to 10 pounds occasionally, 0 pounds frequently (Sedentary)
  
  
  

Compensation:

• The base pay range for this position is between $66,000.00 and $103,100.00 per year. Base pay is one component of JetBlue’s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.