Demo

Collateral Manager

Jet HomeLoans
Jacksonville, FL Full Time
POSTED ON 6/15/2026
AVAILABLE BEFORE 7/14/2026
Summary Of Position

The Collateral Manager is responsible for the overseeing the receipt, imaging, storage, and tracking of closing packages, original notes, and related collateral documents. This role includes ensuring compliance with collateral agreements, maintaining collateral reporting systems, and mitigating risks associated with collateral transactions. The Collateral Manager will work closely with various teams, including Secondary Marketing, Finance, Compliance/ Risk management, and legal, to ensure that collateral processes align with organizational goals and regulatory requirements.

Essential Duties And Responsibilities

  • Shipping & Tracking: Oversee the daily tracking and shipment of original loan notes to warehouse banks and document custodians
  • Collateral Review & Quality Control: Perform thorough reviews of critical collateral documents including the original note and allonges for accuracy before shipping.
  • Warehouse Bank: Acts as primary contact for investors and warehouse banks to facilitate the handling of collateral.
  • MERS: Ensures funded loans are properly registered in MERS within timing requirements, knowledge of eNote process is a plus
  • Vault Management: Ensure the proper, secure storage of original notes and conduct regular reconciliations of physical documents against system records
  • Communication: Effective written and verbal communication to resolve exceptions with external partners.
  • Maintain in-depth knowledge of, and ensure adherence to, investor guidelines and federal/state regulations.
  • Leadership & Management: Supervise, train, and mentor collateral operations staff, providing guidance and support to ensure accurate and timely collateral reporting.
  • Collateral Management: Oversee the daily management, optimization, and reconciliation of collateral across multiple portfolios.
  • Dispute Resolution: Manage and resolve any disputes related to collateral, missing closing packages working with legal teams and external parties as needed.
  • Process Improvement: Identify opportunities for streamlining and improving collateral management processes, enhancing operational efficiency and accuracy.
  • Reporting: Develop, prepare, and distribute detailed reports on collateral positions, valuations, and trends to senior management and stakeholders, establish goals (KPI’s) and monitor workflow to ensure accuracy
  • Risk Mitigation: Assess and manage risks related to collateral by ensuring that proper policies, procedures, and controls are in place.
  • Regulatory Compliance: Ensure that all collateral processes and transactions comply with relevant regulations, including Dodd-Frank, Basel III, and other applicable laws.
  • Stakeholder Communication: Collaborate with internal stakeholders such as finance, legal, risk management, and external counterparties to resolve collateral discrepancies and improve collateral processes.
  • Data Management: Oversee the accuracy and maintenance of collateral data, ensuring it is up-to-date and reflective of contractual agreements.
  • Other duties as required.

Experience, Skills, Knowledge

  • Bachelor’s degree in finance, economics, accounting, or a related field preferred, but not required.
  • 3-5 years in Mortgage Lending, with at least 2 years in a managerial role focusing on post-closing or collateral
  • Proven leadership experience, with the ability to manage a team and collaborate across departments.
  • Proficient in Encompass and Microsoft Office Suite.
  • Proficiency in Microsoft Excel, financial software, and collateral management systems.
  • Excellent analytical and problem-solving skills, with a high degree of accuracy and attention to detail.
  • Strong verbal and written communication skills.
  • Ability to work in a fast-paced environment and manage multiple priorities.
  • Strong understanding of mortgage legal documents (Mortgages, Notes, Riders, Allonges, etc.)
  • Exceptional accuracy in auditing high – stakes documents
  • Ability to meet strict, faced paced, deadline.

Physical Demands

While performing the responsibilities of the job, the employee is required to talk and hear. Vision abilities required by the job are close vision. The employee is often required to sit and use their hands and fingers to handle, feel, and operate office equipment such as a computer, copier, and office supplies. Ability to lift up to 10 pounds, if necessary. Occasional travel may be required for regulatory meetings, audits, or compliance training.

In addition, the employee is occasionally required to stand, walk, reach with their arms and hands, and to stoop, kneel or crouch. Reasonable accommodations can be made to enable employees with disabilities to perform the described essential functions of the job.

Note: This document describes the minimum, essential duties, responsibilities, skills, abilities, effort, and working conditions of the position. It in no way implies that these are the only functions to be performed by the incumbent. Workers are required to follow any other job-related instructions and to perform any job-related functions requested by a supervisor or manager. Successful performance requires that the incumbent possess and utilize the abilities and skills described. All functions are subject to reasonable modification to accommodate individuals with disabilities. Some functions may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or others.

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