What are the responsibilities and job description for the Human Resources Director position at Jet Excellence?
Jet Excellence is a rapidly expanding private aviation company committed to delivering exceptional service, operational excellence, and a culture rooted in safety and empowered performance. With a growing national footprint and a diverse workforce—including pilots, flight operations, maintenance teams, customer service professionals, and corporate staff—Jet Excellence is building the next generation of high-performance aviation organizations.
- Website: www.jetexcellence.com
- Company Size: 150 employees
- Position Location: Raleigh, NC
Position Overview
Jet Excellence is seeking a Human Resources Director to lead and manage all facets of human in a fast-paced, high-regulation aviation environment. This strategic role requires a strategic thinking who can navigate complex workforce needs, compliance requirements, and organizational scaling. The ideal candidate will have experience in aviation, transportation or other high-regulation industries and be capable of overseeing a diverse workforce that includes pilots, flight attendants, sales associates, maintenance personnel, and corporate staff.
The Opportunity
Shape HR for a High-Growth Business: Join a company redefining luxury air travel and strategically build its HR future.
Direct Impact on Strategy: Influence critical decisions on workforce, engagement, talent, and organizational development within a dynamic industry.
Lead a Unique, Diverse Workforce: Lead HR across an exciting mix of pilots, technical staff, and corporate professionals in a high-compliance setting.
Scope of Responsibilities:
- Develop and implement HR strategies aligned with business goals and aviation regulatory requirements (e.g., FAA, EASA).
- Serve as a key advisor to the executive leadership team on workforce planning, organizational development, and talent strategy.
Recruitment & Talent Management:
- Oversee recruitment, selection, and onboarding of pilots, aviation operations staff, and corporate professionals.
- Lead succession planning, performance management, and career development programs tailored to technical and service-oriented roles.
Compliance & Risk Management:
- Ensure compliance with federal, state, and international labor laws, and FAA aviation-specific HR standards.
- Maintain up-to-date HR policies, procedures, and employee handbooks in accordance with FAA or relevant aviation authority guidelines.
Culture & Employee Engagement:
- Foster a high-performance, safety-first culture across all departments.
- Create and promote Fly Alliance specific engagement programs.
HR Operations & Analytics:
- Lead labor optimization and reporting for workforce analytics.
- Manage HR budgets and vendor relationships (e.g., insurance brokers, background check providers, training vendors).
Minimum Candidate Qualifications:
- Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s degree is preferred).
- Minimum 10 years of HR experience, with at least 5 years in a senior HR leadership role.
- SHRM-SCP, SPHR, or equivalent certification is strongly preferred.
- Experience in aviation, aerospace, government entities, medical field or a high-compliance, service-based industry required.
- Strong knowledge of employment law, aviation-specific HR practices, and international workforce dynamics.
- Exceptional leadership, communication, and crisis management skills.
Preferred Skills:
- Familiarity with FAA Part 91/135 operations and pilot scheduling systems.
- Experience with union or contractor-based pilot workforces.
- Proficiency with aviation training and safety management systems (SMS).
Benefits:
- 12 Annual PTO Days
- 7 Paid Holidays
- Medical, Dental, Vision Insurance
- 401k, company matched
- Jet Excellence, LLC is an equal opportunity employer that provides equal employment opportunities (EEO).