What are the responsibilities and job description for the Acquisition Specialist - State Farm Agent Team Member position at Jessica Runnels - State Farm Agent?
Benefits
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Employee discounts
- Flexible schedule
- Free food & snacks
- Opportunity for advancement
- Paid time off
- Training & development
You May Be a Great Fit as an Acquisitions Specialist at Jessica Runnels - State Farm Agent if
- You’re the person people call first when life goes sideways - calm, steady, and ready to help.
- You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
- You’re a natural relationship-builder who earns trust quickly and keeps it.
- You listen first, then guide, making customers feel understood while confidently recommending solutions.
- You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.
Location Address Bastrop, TX 78602
At Jessica Runnels - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.
Key Responsibilities
- Schedule and conduct follow-up interactions to support acquisition goals.
- Recognize opportunities to cross-sell or up-sell additional insurance products or services that meet customer needs.
- Make outbound calls to prospective clients using provided leads or lists to schedule follow-up appointments or meetings.
- Meet or exceed daily and weekly appointment-setting targets.
- Aid with customer onboarding to ensure a smooth and seamless experience.
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage incoming calls, route them to the appropriate person or department, and take messages when necessary.
- Support the team with various administrative tasks and projects.
- Assist with customer payments when needed.
- Maintain thorough knowledge of insurance products, coverage options, and industry regulations to provide accurate and helpful information.
Qualifications
- Previous experience in telemarketing, customer service, or sales is preferred.
- Strong communication and relationship-building skills.
- Ability to handle rejection and maintain a positive attitude.
- Detail-oriented with good organizational skills and the ability to multitask.
- Comfortable initiating contact and interacting with prospective customers.
- Comfortable using CRM software and Microsoft Office Suite.
- Self-motivated and goal-oriented with a strong work ethic.
- Ability to work independently as well as part of a team
- If unlicensed, must be willing to obtain applicable state insurance licenses