Shift Leader

Jersey Mike's is looking for talented Shift Leaders & AGMS ($500 Signing Bonus)

It takes an exceptional individual to manage others well and foster a lasting, unique, positive team culture. We’re on the lookout for exactly that person. Someone who can thrive in our fast, focused, flexible, friendly, fun, and inclusive environment while taking all challenges head on

Great Shift Leaders create a memorable atmosphere for their guests and their families. Ensure all needs are met, of both the team and the guest, bringing fair and swift resolution to any situation.

We’re looking for a leader who always has the crew’s back, identifying teachable moments and ways to make the team stronger together. If you’re the type of person that wants to get to know guests by name and genuinely ask how they’re doing, smile and encourage positivity and be a team leader, this role may be right for you.

We are offering a $500 signing bonus

Pay: $16.50 - $19.50 hour

Key Responsibilities.

• Supervising and Coaching: Leading team members, providing guidance, and coaching on operational standards and customer service expectations.
• Managing Operations: Ensuring the smooth flow of restaurant activities, including food preparation, customer service, and maintaining cleanliness.
• Customer Service: Providing excellent guest service, addressing customer concerns, and ensuring a positive experience.
• Maintaining Standards: Adhering to company policies and procedures, including food safety, quality control, and sanitation.
• Cash Handling: Managing cash transactions, balancing cash drawers, and preparing deposits.
• Staff Management: Assigning duties, monitoring attendance, and addressing staff concerns.
• Training: Training new and current team members on various tasks and responsibilities.
• Additional Duties: Depending on the specific restaurant, Shift Leaders may also be responsible for tasks like scheduling, inventory management, and handling customer complaints.

Skills and Qualities of a Successful QSR Shift Leader:

• Leadership: Ability to lead and motivate team members.
• Communication: Excellent verbal and written communication skills.
• Customer Service: Strong customer service skills and a commitment to guest satisfaction.
• Organization: Ability to manage multiple tasks and prioritize responsibilities.
• Problem-Solving: Ability to address and resolve issues that arise during the shift.
• Time Management: Ability to work efficiently and manage time effectively.
• Teamwork: Ability to work collaboratively with team members and management.

EQUAL OPPORTUNITY EMPLOYER

Job Types: Full-time, Part-time

Pay: $16.50 - $19.50 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Shift:

• 8 hour shift

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

Salary : $17 - $20