Assistant Manager - NEW STORE OPENING Jersey Mike's

Exciting new store opening opportunity!!

Note - All new leadership hires will participate in a mandatory 4-week training program (45 hours/week) at our Plainview, Long Island location.

We see this not as an obligation, but as an exciting, hands-on jumpstart to your Jersey Mike’s career—your chance to learn our culture, our systems, and our standards alongside experienced operators.

To support you during this training period, we offer:

• 2 hours of paid travel time per day (at your regular hourly rate)
• Gas & mileage reimbursement during training ($0.70 per mile)
• A fully immersive learning experience that prepares you for success from day one

Your development matters to us. This training is an investment in you.

Who We Are
The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door.

Our team is built through coaching and learning. We are committed to training and supporting each other to reach our goals and continue moving forward! As we grow, opportunities will be created.

We are looking for hardworking, passionate and all around awesome people to join our team.

The Assistant Manager is the General Manager’s go-to person. They have exceptional
leadership skills, presence, and ability to see the operation from a birds-eye perspective. They
are working towards mastering Ownerships and working towards being a General Manager.
Responsibilities include, but are not limited to:

Guest Relations:

• Ensuring 100% guest satisfaction, facilitating the relationship with guests and team members
• Enthusiastically greeting guests entering restaurant
• Offering friendly service and assistance to all guests
• Assisting guests by providing menu information
• Resolving guest complaints or concerns
• Readily identifying prices of menu items and calculating bill using POS
• Taking guest orders, maintaining fast, accurate service, and ensuring positive guest relations
• Using the company cash register accurately and maintaining proper control of company assets
• Receiving payments by cash, credit or debit card, and/or gift card
• Issuing receipts, refunds, or change due
• Management:
• Serving as support and liaison to the GM
• Serving as acting GM in the absence of the GM
• Directing all daily operations
• Specializing in all FOH & BOH procedures; Ability to work all stations and provide
• coaching, training, and support
• Proficiency in cost of goods and services (COGS) contributor systems (waste logs,
• invoices, prep lists, etc.)
• Maintaining par levels of inventory
• Developing and helping retain Team Members

Food Preparation, Safety, & Inventory:

• Ensuring food quality and 100% guest satisfaction
• Ensuring all food items are properly prepped and ready to prepare
• Ensuring company standards on equipment, facility, and grounds are maintained
• Receiving deliveries
• Maintaining proper inventory count
• Ensuring all DOH regulations are being maintained
• Cleanliness:
• Overseeing restaurant cleanliness, neatness, and guest accessibility
• Assigning cleaning tasks to staff as needed

Other:

• Working as both a manager and a team member to support other restaurant team members in their duties
• Completing assigned projects thoroughly and in a timely fashion
• Completing other duties as assigned by the GM
• Essential Functions:
• Demonstrating positive leadership characteristics, which inspire team members to meet and exceed standards
• Ensuring that all staff are compliant with Company policies and procedures, as well as city, state and federal laws
• Ability to lift 50 lbs.
• Proficient in both written and spoken English
• Polished personal presentation; grooming meets Company standards, as outlined by the Employee Handbook
• Communicating information effectively and efficiently
• Ability to work nights, weekends and holidays, and variable schedule, per the needs of the business with open availability
• Ability to walk, stand, and/or bend continuously and for extended periods as required to perform essential job functions
• Ability to perform essential job functions under pressure, maintain professionalism when working under stress
• Maintaining general knowledge of the Company: location, transportation, management team, etc.
• Ability to access and accurately input information using moderately complex computer systems such as the point of sale (POS) system
• Staying compliant with Company’s policies and procedures, as well as city, state and federal laws
• Attending mandatory meetings including staff meetings, leadership meetings, etc.
• Completing other duties as assigned by General Manager

General Requirements:

• Experience coaching, giving feedback and developing a team (required)
• At least two years of experience managing shifts and cooking in a fast-paced kitchen (required)

Experience and Certifications:

• Serv Safe Certification required

We not only celebrate diversity, we thrive on it, and our Company is committed to creating an
inclusive environment for all employees. As such, we are an Equal Opportunity Employer.
www.jerseymikes.com
@jerseymikes

Requirements

• 18 years or older
• Minimum education: High School / GED
• Minimum job experience: 2 years or more
• Full Time
• Driver - required
• Schedule - required flexibility
• Access to Reliable Transportation - required
• US resident - required

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Expected hours: 40 – 42 per week

Benefits:

• 401(k) matching
• Employee discount
• Paid time off

Work Location: In person

Salary : $20 - $22