What are the responsibilities and job description for the Shift Manager/Shift Leader position at Jersey Mike's subs?
Jersey Mike's Subs is NOW HIRING for a Shift Manager
We are Looking to hire immediately! Become part of Jersey Mike's vibrant organization! If you like to have fun, and enjoy sharing your life with others, working at Jersey Mike’s is for you! We will teach you our business model and our culture. Come smile, make great subs and love what you do!
The Shift Managers at Jersey Mike’s perform a variety of supervisory, professional, managerial duties in the operation of the establishment. The position is responsible for the overall day-to-day operations at the Jersey Mike’s establishment including quality control, employee management, and the staff’s delivery of quality product and service to patrons. The expectation of any employee is to uphold the highest level of all of Jersey Mike’s Subs operational standards. The mangers are generally responsible to perform and/or oversee the following:
o Sales and net operating profit of the business
o Administration of operations activities
o Compliance with standard policies and procedures
o Crew Members administration
o Maintenance and repair of equipment using approved vendors
o Quality control and food safety
o Security and protection of company assets
o Compliance with all city, state, and federal codes and laws
WAGE/BENEFITS:
- $17 per hour plus tips starting
- 401k
- in house training and development
PRINCIPAL RESPONSIBILITIES:
Responsible for the satisfactory accomplishment of the following essential duties. Specific tasks may be delegated to individual Crew Members as appropriate, but ultimate responsibility and accountability rests with the managers.
o Maintain excellence in customer relations
o Maintain a high level of competence in all Crew Members through ongoing education (JM Learning Management System among other methods) and good employee relations.
o Require a clean, neat and respectful appearance of all Crew Members in accordance with company policy on such appearances.
o Assure that all Crew Members are aware of, and fully support, all advertising, sales promotions, and public relations programs.
o Administration of Jersey Mike’s Franchise Systems, Inc. and {{Brand Description}}, LLC.’s Operating Policies
Responsible for enforcing Compliance with Standard Policies and Procedures:
o Crew Member Administration
o Supervise training and evaluation of all Crew Members
o The managers will constantly monitor the business to assure that Jersey Mike’s Franchise System, Inc.’s and {{Brand Description}}, LLC’s quality standards for food preparation and service to customers are strictly adhered to.
o Establishing and maintaining standards of excellence in food preparation, packaging, and customer service by following Jersey Mike’s Franchise Systems, Inc.’s, and {{Brand Description}}, LLC’s, policies and procedures.
o Maintaining cleanliness in the appearance of Crew Members, seating area, food preparation area, and exterior of the restaurant at all times.
o Security and Protection of Company Assets
The Operations Partner will require adherence to established security procedures:
o Storage, handling, and banking of cash.
o Active control and security of equipment and inventory.
QUALIFICATIONS
o Considerable skill and knowledge in the art and process of Crew Members relations; cooperative problem solving; and leadership management
o Experience and Ability to demonstrate effective leadership practices; communicate effectively; make basic decisions where established procedures do not always apply; operate a computer and apply various program applications both proprietary and non- proprietary to JM Franchise Systems, Inc. and{{Brand Description}}, LLC.
o Must have a vehicle to utilize for work-related travel.
PHYSICAL DEMANDS:
Physical tasks, potentially requiring long periods of standing, walking, stooping, and reaching;
and at times, lifting up to (50) pounds unassisted. Safely using all store food preparation equipment with the required application of eye, hand and finger dexterity. Mental application utilizes memory for employee and product details, verbal instructions, thinking and creative problem solving. Periodic local travel required in normal course of job performance.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- Employee discount
- Paid training
Education:
- High school or equivalent (Preferred)
License/Certification:
- ServSafe (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
Benefits:
Employee Discounts, Job Training, Free Lunch or SnacksSalary : $17