Shift Leader

Benefits:

• Free meal during shifts
• Positive, team-oriented work environment
• Paid training at an established Jersey Mike’s location
• Clear growth path to Assistant Manager and beyond
• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule
• Free uniforms
• Training & development
  
  
  

About the Role:

The Shift Leader is responsible for running high-energy, smooth shifts while maintaining Jersey Mike’s standards of customer service, food quality, and cleanliness. This role is a key stepping-stone to Assistant Manager and supports store leadership with training, team motivation, and operational excellence.

About Us:

At Jersey Mike’s, we believe in giving to give and creating an environment where team members can grow. We’re looking for leaders with energy, passion, and a commitment to excellent service.

Responsibilities:

• Lead crew members during assigned shifts
• Run the slicer, grill, register, and prep areas as needed
• Ensure all products are prepared according to Jersey Mike’s recipes and standards
• Maintain a clean, organized, and safe work environment
• Deliver exceptional customer service and resolve customer concerns during shifts
• Coach and train new hires on procedures and expectations
• Monitor labor, productivity, and shift flow
• Handle cash management and drawer counts when assigned
• Assist with maintaining inventory levels and product rotation
• Support the opening or closing of the store depending on schedule
  
  
  

Qualifications:

• Prior food service or customer service experience preferred
• Leadership experience (formal or informal) is highly valued
• Strong communication and teamwork skills
• Ability to stay calm and lead during busy periods
• Reliable, punctual, and accountable
• Able to stand for long periods and lift up to 40 lbs
• Must be available for weekends and some holidays