Crew NRH Job Description

Location: 9120 North Tarrant Pkwy, #100, North Richlandhills, TX, 76182

Skills Required:

• Be energetic, hard-working, and ethical
• Ability to understand and adhere to all company policies and procedures
• Commitment to learning
• Have a strong desire to work as a Team Player
• Flexibility to work day and night shifts, weekends, and holidays
• Ability to stand for long hours at a time and work in a fast-paced environment
• Positive attitude and commitment to customer satisfaction

Responsibilities:

• Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu
• Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required
• Work together with the line team to prepare cold and hot subs to customer specifications, while following cooking instructions, safety procedures, and sanitary requirements
• Use specific kitchen machinery such as knives, grills, slicers, etc.
• Ensure restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms
• Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed
• Handle customer concerns and complaints professionally and calmly to resolve problems according to Jersey Mike's standards and policy
• Maintain a neat and tidy appearance by wearing required uniform and adhering to a corporate dress code