What are the responsibilities and job description for the Crew Member position at Jersey Mike's - KRG Holdings LLC?
About Company:
Kalo Companies was founded out of a pure passion for people. Our goals, ambitions, and inspirations have come together to form a truly amazing company.
Since starting in 2009, we have worked to build a team that allows individuals to grow and expand their skills. We have continued to grow as a business and as a family, we truly believe in putting people first and giving to give back to our communities. Both of our brands are a reflection of our core values of serving others with delicious fresh ingredients with southern hospitality.
Team Kalo has grown its ownership of Jersey Mike’s Subs restaurant franchises to 68 stores located across Florida, Georgia, and Alabama. Its goal is to reach 75 units by the end of 2024. In 2022 Kalo expanded to two brands welcoming Slim Chickens to the Kalo Companies portfolio. Opening the first location in Tallahassee on Monroe St. Slim Chickens has expanded and grown to include two locations in Tallahassee and five additional across the panhandle of Florida.
Team Kalo, which employs almost 1000 people, owns and operates each of its locations and through its management company, Kalo Restaurant Group, LLC (KRG), provides the management, operational and administrative support for all of its locations. Team Kalo is building on its past success and expanding its own footprint throughout the southeast.
About the Role:
As a Crew Member at Jersey Mike's in Winter Garden, you will play a vital role in delivering exceptional customer service and high-quality food products. Your primary responsibility will be to ensure that every customer has a positive experience, from taking orders to preparing sandwiches and maintaining cleanliness in the store. You will work collaboratively with your team to meet daily operational goals while adhering to food safety standards. This position requires a commitment to excellence and a passion for providing delicious food in a friendly environment. Ultimately, your efforts will contribute to the overall success of the restaurant and customer satisfaction.
Minimum Qualifications:
- Must be at least 16 years old.
- Ability to work in a fast-paced environment and handle multiple tasks.
Preferred Qualifications:
- Previous experience in a customer service or food service role.
- Basic knowledge of food safety and sanitation practices.
Responsibilities:
- Greet customers warmly and take their orders accurately.
- Prepare and assemble food items according to Jersey Mike's standards.
- Maintain cleanliness and organization of the work area, including dining and kitchen spaces.
- Assist in inventory management and restocking supplies as needed.
- Collaborate with team members to ensure efficient service during peak hours.
Skills:
Strong communication skills are essential for interacting with customers and team members effectively. Attention to detail is crucial when preparing food items to ensure quality and consistency. Time management skills will help you prioritize tasks during busy periods, ensuring that customer orders are fulfilled promptly. A positive attitude and teamwork are vital for creating a welcoming atmosphere and fostering collaboration among crew members. Additionally, having a basic understanding of food safety practices will enhance your ability to maintain a clean and safe working environment.
