What are the responsibilities and job description for the Assistant Manager position at Jersey Mike's Assembly Row?
Pay
Competitive hourly base pay plus tips. Tips currently average approximately $2-3 per hour but may vary by shift and volume. Overtime is paid in accordance with Massachusetts law.
Perks & Benefits
Discounted meals when not working, in accordance with store policy
Fountain drinks while on shift
Paid training
Opportunities for advancement and leadership development
Team-focused, fast-paced work environment
Free regular sub during shifts of six hours or more
What You’ll Be Doing
Lead shifts in a fast-paced, high-volume environment
Assist with opening and closing procedures
Prepare food including slicing, grilling, and sandwich assembly to Jersey Mike’s standards
Maintain speed, accuracy, and food quality during busy periods
Coach and support team members on the floor
Ensure food safety, sanitation, and cleanliness standards are met
Handle cash, drawers, and basic shift paperwork
Support training, scheduling assistance, and daily team execution
Resolve guest concerns and deliver strong customer experiences
Assist with inventory, prep, and waste control
Maintain a positive, energetic, hands-on leadership presence
What We’re Looking For
Strong work ethic and a natural sense of urgency
Comfortable being on your feet and working hands-on throughout your shift
Leadership mindset from food service, retail, athletics, military, or another fast-paced environment
Willingness to learn systems and accept coaching
Ability to stay focused and decisive during rushes
Reliable, punctual, and accountable
Able to stand for extended periods and lift up to 40 lbs
Availability for weekends and holidays
Previous management experience is helpful but not required. We are open to training the right person who wants to grow.
About Us
Jersey Mike’s is built on the philosophy of “giving to give.” We focus on great food, fast and friendly service, and being a positive presence in the community. We’re looking for a high-energy, hands-on leader who brings urgency, accountability, and a team-first mindset to the floor. This is a working leadership role, not a desk job.
About the Role
This position is ideal for someone who is hungry, coachable, and ready to grow. You’ll work side-by-side with the team, help run daily operations, and develop into a future store leader. We value urgency, attitude, and effort more than titles or years on a résumé.
Important Notes
This is an hourly, non-exempt role
Employment is at-will
Tips are not guaranteed and may fluctuate
The role requires working during peak hours, including weekends
This website is not operated by Jersey Mike’s Franchise Systems. Jersey Mike’s restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.
Salary : $22 - $26