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FAMILY SELF-SUFFICIENCY (FSS) CASE COORDINATOR

JERSEY CITY HOUSING AUTHORITY
Jersey, NJ Full Time
POSTED ON 7/15/2025 CLOSED ON 7/26/2025

What are the responsibilities and job description for the FAMILY SELF-SUFFICIENCY (FSS) CASE COORDINATOR position at JERSEY CITY HOUSING AUTHORITY?

Family Self-Sufficiency (FSS) Case Coordinator

 

 

Union Affiliation: Liuna Local55

Pay Range: $41,000.00 to $44,000.00/yr

 

COMPENSATION: Public Sector benefits, including enrollment in the NJ State Health Benefits Program and Pension System; paid holidays, paid vacation/personal leave, and sick leave.

 

Definition:

Under the direct supervision of the Family Self-Sufficiency (FSS) Program Supervisor, and the indirect supervision of the Director of Rental Assistance Program, performs necessary work to assist in the administration of social service programs under the Family Self-Sufficiency Program for Housing Choice Voucher Participants and Public Housing Residents.

All activities must support the Jersey City Housing Authority (JCHA) mission, strategic goals, and ONE-JCHA values.

 

 

 Essential Responsibilities 

 

Ø  Assists in recruiting and selecting participants for the FSS Program Enrollment

Ø  Conducts initial interviews to create an individual training service plan

Ø  Case management; identifies obstacles to self-sufficiency; conducts overall personal needs assessment of the participating family, and develops individual Training and Services Plans for all participating FSS household members.

Ø  Maintains a working relationship with, PHA managers, local service providers and refers program participants to the appropriate program.

Ø  Builds and maintains a supportive rapport with contract participants; provides guidance and support.

Ø  Maintains accurate and updated participant reports, files and data on referral and outcomes; drafts related correspondence and reports.

Ø  Travels to Public Housing sites to meet with residents (on site office)

Ø  Attend to FSS related events in community during office hours, after hours or weekends / Flex time schedule.

Ø  Other duties as assigned.

 

REQUIREMENTS AND QUALIFICATIONS:

 

Education: Professional experience in social work, case management, counseling or related field; and a combination of training and /or experience is required.

 

Bilingual in Spanish or Arabic in addition to English (preferred but not required)

 

Licenses/Certifications: Not required.

 

Core Competencies:

 

Ø  Ability to assist in the planning, implementation, and evaluation of programs, in compiling and analyzing data, and in writing comprehensive reports and correspondence.

Ø  Ability to problem-solve,

Ø  Ability to prioritize assignments and to work in a results-oriented program,

Ø  Work well with competing priorities pursuant to governmental rules and regulations         

Ø  Ability to read, write,  speak and communicate clearly in English

 

Physical Demands

 

Frequent standing, walking, sitting, and using hands for handling or feeling objects.

Ability to lift or move up to 10 pounds regularly; occasionally up to 25 pounds.

Specific vision abilities include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

 

 

Work Environment

Standard office environment with a moderate noise level.

This job description is not intended to be an exhaustive list of all duties that may be assigned. Additional tasks may be required from time to time.

 

JCHA is an Equal Employment Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

 

Consistent with the Americans with Disabilities Act (ADA) and New Jersey civil rights law, it is the policy of Jersey City Housing Authority (JCHA) to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship.

 

 

 

NEW JERSEY RESIDENCY MUST BE MET WITHIN ONE YEAR FROM EMPLOYMENT DATE

 

 

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Salary : $41,000 - $44,000

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