Volunteer Programs Manager – Nonprofit & Community Partnerships

Title: Volunteer Programs Manager – Nonprofit & Community Partnerships

Reports To: Senior Manager of Volunteer Programs

Location: Jersey Cares is located in Livingston, NJ. Jersey Cares staff operates on a hybrid work schedule with 3 days in the office, and 2 days working remotely. Candidates must be based in the New Jersey Metro area.

Who We Are: Jersey Cares is an inherent creator of change. As a leader in volunteerism, we address critical community-identified needs and work every day to make the world a better place. Our team is small but mighty. Each team member brings a unique and diversified perspective to our work, but one thing we all have in common is our passion to create a lasting impact on the lives of those we serve.

Position Description: Jersey Cares is seeking a highly organized, relationship-driven, and community-minded Volunteer Programs Manager to lead and expand our nonprofit partnerships through the statewide Volunteer Opportunity Calendar. This role focuses on building and maintaining strong relationships with community organizations throughout New Jersey, connecting nonprofits with resources, and ensuring meaningful volunteer opportunities are accessible to individuals looking to serve their community. Reporting to the Senior Manager of Volunteer Programs, this position oversees all aspects of agency relations, including partner recruitment, onboarding, training, ongoing communication, and management of volunteer opportunities on the Jersey Cares website.

The ideal candidate is a detail-oriented, proactive communicator who enjoys building relationships, understanding community needs, and balancing multiple priorities while providing exceptional support to nonprofit partners.

Responsibilities:

Agency Relations & Community Partnerships

• Serve as the primary point of contact for nonprofit partners, providing ongoing communication, guidance, and resources to strengthen relationships and support successful volunteer experiences
• Proactively identify, recruit, and establish partnerships with nonprofit organizations throughout New Jersey to expand the Volunteer Opportunity Calendar's statewide reach
• Lead the onboarding process for new nonprofit partners, including introductory meetings, site visits, volunteer needs assessments, Memorandums of Understanding (MOUs), and training
• Conduct regular partner check-ins and site visits to assess organizational needs, strengthen relationships, and identify opportunities for continued collaboration
• Address partner concerns, troubleshoot challenges, and facilitate communication between nonprofit partners, volunteers, and Jersey Cares staff

Volunteer Opportunity Calendar Management

• Oversee the accuracy and maintenance of volunteer opportunities on the Jersey Cares website by coordinating schedules, descriptions, and updates with 50 nonprofit partners
• Manage quarterly calendar updates, including partner outreach, follow-up communications, and timely publication of volunteer opportunities
• Maintain accurate agency records, contact information, and partnership documentation within Salesforce and other tracking systems
• Monitor program performance, maintain monthly, quarterly, and annual statistics, and identify opportunities for improvement

Jersey Cares Program Support

• Support logistics and management for additional Volunteer Programs department initiatives including Martin Luther King Jr. Day of Service, Youth Service Events, the annual Jersey Cares Coat Drive, and Frosty’s Friends
• Support Corporate Service Team as needed in preparing and leading service projects with corporate volunteers

Qualifications:

• Bachelor’s degree or equivalent experience
• Strong organizational and project management skills with exceptional attention to detail
• Experience managing multiple projects, deadlines, and partnerships simultaneously
• Excellent written and verbal communication skills, with the ability to engage diverse audiences and navigate challenging conversations professionally
• Demonstrated experience in community outreach, relationship management, or partnership development
• Ability to work independently, manage competing priorities, and proactively identify solutions to challenges
• Passion for volunteerism, community engagement, and alignment with Jersey Cares’ mission
• Collaborative team player with a track record of working in high-performance environments
• Flexibility to work early mornings, evenings, and occasional weekends as needed
• Valid driver’s license and access to a vehicle
• Ability to support hands-on logistics, including lifting up to 50lbs. and standing for extended periods
• Experience with Salesforce (preferred but not required)

Compensation:

• Annual salary of $50,000
• Health insurance (vision, dental, medical)
• 401(k) benefits
• 15 vacation days annually
• 9 sick days annually
• Flexible Fridays
• Office closed for winter holiday (1 weeks)
• Flexible/hybrid work schedule
• Team wellness initiatives
• Mileage reimbursement

To Apply:

• Please submit a resume and cover letter stating why this opportunity is right for you based on your experience to Meagan Muller, Director of Volunteer Programs - meagan@jerseycares.org with the subject line “Volunteer Programs Manager – Nonprofit & Community Partnerships”
• A resume without a cover letter will not be reviewed or considered