What are the responsibilities and job description for the Service Advisor/Customer Service position at Jerry's Majestic Marine?
Our company is seeking a full-time Office Assistant/Service Writer to join our team. This position requires the ability to work well independently and in a team environment as well as assist the service manager and office personnel with various tasks.
Responsibilities
- Answer and transfer phone calls to appropriate department
- Communicating with customers in person, and via phone, text, and email
- Enter customer information into system database
- Writing service tickets/repair orders
- Closing invoices & sending to customers
- Filing/General office tasks
- All other duties as assigned
Requirements:
- No experience necessary, willing to train
- Excellent customer service skills
- Excellent written and verbal communication skills
- Desire to work with a great team as well as work independently
- Accurate and timely completion of work
- Experience with Microsoft Office and Google Drive a plus
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $20 - $24