What are the responsibilities and job description for the Server position at Jeremiah's Italian Ice?
A Jeremiah’s Italian Ice Server represents the face of Jeremiah’s and is responsible for assisting with the day-to-day operations of the store while ensuring 5-star customer service is delivered to every guest!
What will you do?
What will you do?
- Take guests’ orders with a friendly smile.
- Exhibiting the desire to work on a team and embrace a collaborative work environment.
- Maintain respectful relationships with co-workers, refraining from gossip.
- Creating flavorful experiences for each guest according to five-star service.
- Answering questions – accurately and politely.
- Serving all guests efficiently while maintaining superior five-star service.
- Serving Jeremiah’s products that consistently exceed expectations in image and quality.
- Demonstrating impeccable product knowledge.
- Performing opening and closing responsibilities.
- Offering suggestions and guidance to guests pertaining to our menu and services.
- Preparing all Jeremiah’s Italian Ice products. This may require lifting 50lbs to shoulder height and intense manual labor.
- Maintaining a unit that is both so fresh and so clean.
- Stocking and organizing the store for maximum efficiency.
- Maintain knowledge of Limited Time Offers, specials, promotional items, catering orders, Rewards Program and other operational knowledge.
- Handling cash and other forms of payment.
- Must be able to work nights, sometimes until 10:30pm
- Must be able to work holidays
- Must be able to work weekends, until 11:30pm