Server-Jermiah's

Greet guests warmly, take orders accurately, and serve with a smile.

·         Deliver exceptional 5-Star Guest Service at all times.

·         Work collaboratively with team members to ensure smooth operations.

·         Maintain professional relationships with co-workers, refraining from gossip.

·         Answer guest questions accurately and politely.

·         Support team members when needed to ensure a positive guest experience.

·         Prepare, serve, and maintain all products according to brand standards for quality, consistency, and food safety.

·         Demonstrate strong product knowledge, including Limited Time Offers, promotions, catering orders, and Rewards Program details.

·         Perform opening and closing responsibilities as assigned.

·         Maintain cleanliness, organization, and operational readiness of the store.

·         Stock and rotate inventory to ensure efficiency and availability.

·         Assist with upselling and guest engagement to support store sales.

·         Follow portion control and preparation standards to minimize waste.

·         Handle cash and other forms of payment accurately.

·         Support sales goals by promoting add-ons, specials, and promotions.

Knowledge, Skills & Abilities:

·         Outgoing, friendly, and guest-focused personality.

·         Ability to work independently and collaboratively as part of a team.

·         Self-motivated and proactive in assisting guests and supporting team operations.

·         Strong communication and interpersonal skills.

·         Professional and enthusiastic representation of the brand.

·         Enjoys engaging with guests and creating positive experiences.

Physical Demands:

·         Must be able to sit, stand, or walk for extended periods; bend, kneel, twist, and lift up to 50 pounds; tolerate exposure to varying temperatures and noise levels.

·         Ability to perform repetitive movements with arms, hands, and wrists.

·         Ability to express or exchange ideas verbally and perceive sound by ear.

·         Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.

·         Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 50 pounds.

·         Ability to turn or twist body parts in a circular motion.

·         Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.